Lead Product Ops Manager - EA Esports - 216011 - Electronic Arts

Información general

Ubicaciones: Seoul, Korea, Republic of

ID del rol

216011

Tipo de trabajador

Regular Employee

Estudio/Departamento

Competitive Gaming

Acuerdo de trabajo flexible

Hybrid

Description & Requirements

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

About EA Esports:

The future of entertainment is interactive, and our Esports team plays an important role in this future by building content, culture, and community around our brands. We empower audiences to Play, Create, Watch, and Connect across our amazing esports franchises and experiences, including FC Pro, the Madden Championship Series, the Apex Legends Global Series, and more. We're a multi-functional group, with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem.

Work model: you will work hybrid out of our Seoul office (3-days in the office, 2-days from home)

Role Overview:

Serving as a Lead Product Operations Manager within EA’s Esports team, you will direct the strategy, planning, and execution of EA Sports FC esports products across Korea and Southeast Asia. In this role, you will act as the key liaison for league partners throughout the Asia and MENA regions, driving the expansion of the FC esports ecosystem in close collaboration with internal EA teams and publishing partners.

You will partner with cross-functional groups—including Product Strategy, League Operations, Global Events, Marketing, PR, and Regional Marketing—as well as external stakeholders to optimize program performance and guarantee seamless operational execution.

Key Responsibilities:

Program & Regional Leadership: Lead competitive gaming programs as the regional FC esports lead, working directly with tournament operators, publishing partners, and league partners.
Strategic Execution: Drive the end-to-end planning and delivery of FC Pro initiatives throughout Korea and Southeast Asia.
Partner & Stakeholder Alignment: Maintain ongoing alignment with league and publishing partners regarding roadmaps, strategies, priorities, qualifiers, and competitive goals to translate global strategies into localized regional plans.
Cross-Functional Collaboration: Partner with EA regional marketing teams and publishing partners to create engaging marketing and in-game content that boosts FC Pro viewership and audience interaction.
Event Management & Preparation: Facilitate internal and external alignment meetings to ensure top-tier tournament execution, building strong ties with agencies and execution partners.
Operations & Reporting: Track schedules, progress, and deliverables using productivity tools like Airtable, Microsoft Excel, PowerPoint, and Word. Maintain operational trackers, update databases, and prepare executive summaries and presentations.
Team Coordination: Work closely across internal units—including Legal, Esports Brand Marketing, PR, Product Strategy, League Ops, and Global Events—to ensure professional and timely delivery.
Travel: Domestic and international travel as required.

Required Qualifications & Skills:

7+ years of professional experience across esports, gaming, sports, events, or digital entertainment.
Proven ability to manage multiple complex priorities and timelines simultaneously with strong organizational skills.
Exceptional written and verbal communication skills in both Korean and English, with a professional approach to cross-team and external partner alignment.
Background in live events, project management, or community programs within a collaborative team setting is a plus.
Analytical mindset with strong attention to detail.
Proficiency with industry collaboration and productivity tools, including Microsoft Word, Excel, PowerPoint, and Airtable.
A strong passion for esports, gaming, and interactive entertainment.

Acerca de Electronic Arts

Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.