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Información general

Ubicaciones: Montreal, Quebec, Canada 
ID del rol
216044
Tipo de trabajador
Regular Employee
Estudio/Departamento
People Experience & Workplaces
Acuerdo de trabajo flexible
On Site

Description & Requirements

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

Pour visualiser la description de poste en français, veuillez sélectionner le français, "Select Language" dans le menu déroulant au haut de la page. 

Workplace Experience Specialist

Montreal, Canada – Onsite 

The Workplace Experience team oversees workplace environments and the related employee experience globally and provides and maintains spaces that are vibrant, fresh, branded, and inspiring. The team also provides relevant services and amenities that differentiate EA as an employer of choice and support EA's ability to attract and retain the talent needed to power our Company.

The Workplace Experience team focuses on creating experiences and spaces that:

  • Directly affect employee effectiveness
  • Provide a healthy physical office environment
  • Create a physical setting and workplace experience that reflects local culture
  • Build community and connectedness among our people
  • Directly help foster EA's values
  • Apply best practices in environment design

You, and the Workplace Experience team, will focus on our office environments, including directly coordinating location operations, health and safety, workplace design, onsite and contracted services, and employee community and experiences. You will work with the People Experience, Real Estate, IT and Security, and with Studio important partners for integrated programmes and events planning and delivery. You will report to the Workplace Experience Manager (Site Lead).

You will:

  • Provide direct support, project assistance and tactical operational assistance to the WE Site Lead
  • Develop working relationships with departments, support partners and other team members
  • Understand vendor negotiations and cost management while ensuring high-level service
  • Directly oversee third-party vendors office services – Ricoh (Mail Services, company store, concierge, help desk management, admin support, space support and food and beverage programme support)
  • Responsible for EA Montreal Company Store offering and management.
  • Be responsible for WE communications in partnership with Site Lead, including engaging on Studio Slack channels on behalf of Workplace Experience and ensuring websites and digital displays content is updated and engaging.
  • Plan and implement Studio-wide events and engagement programmes with the Site Lead. These programmes involve coordination with other studio culture partners, including IT, AV, furniture set-up, catering, and offsite event vendor coordination.
  • Develop and implement processes, procedures and programming related to all Workplace Experience functions in partnership with Site Lead.
  • Introduce and implement new programming and services.
  • Support the onsite Occupational Health Programme, participate in quarterly joint Health and Safety reviews and conduct workplace inspections tracking corrective actions.
  • Uphold studio cleanliness and aesthetics to EA standards, suggesting improvements and support critical studio infrastructure preventative maintenance plan.
  • Support sustainability programming and related utility data collection.
  • Work with Studio and other support departments on new hire onboarding and employee and departure processes, and the Return to Office Programme.
  • Responsible for space planning and office moves, keeping the seating database updated.
  • Source contractors for equipment repairs, non-warranty property work that is outside the scope of the property manager.
  • Assist the Site Lead in the quoting, bidding, purchase request/PO process, and management of vendors.
  • Help with planning, coordinating, estimating, and scheduling maintenance and buildout projects.
  • On call 24/7 availability in case of emergency. Respond immediately to unplanned or emergency situations, under the guidance of direct manager or another management team member, within or outside the standard work schedule or circumstances.

Required skills

  • Operational Ownership: Takes ownership of outcomes and ensures quality-focused executionand accountability.
  • Analytical Problem Solving: Uses data and root-cause analysis to inform decisions and drivecontinuous improvement.
  • Collaboration: Build relationships with your team and external partners to deliver shared goals.
  • Process Optimization: Identifies opportunities to improve and standardise workflows for greater clarity and efficiency.
  • Vendor Performance Oversight: Oversees external vendor relationships to ensure delivery against agreed goals, service levels, and quality expectations, while promoting collaborative and productive partnerships
  • Excellent communication in French and English 

Education and Experience

  • College coursework or equivalent, in a related area
  • Three (3)+ years minimum in workplace operations, facilities management or similar environments
  • Hospitality experience an advantage


Acerca de Electronic Arts
Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.