Electronic Arts

Assistant Content Producer (In-Game Messaging) - EA SPORTS™ FC

EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

Building on an incredible 30 year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning! With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club!

Join EA SPORTS FC as an Assistant Content Producer, where you will play a vital role in crafting and delivering engaging in-game messaging to our global player community. You will collaborate with cross-functional teams, including Production, Product Management, Art, and Quality Verification, to create dynamic live content.

If you're passionate about content creation and enjoy working in a dynamic production live team to develop content for millions of fans worldwide, this role is perfect for you. Help us push the boundaries of player engagement with your innovative ideas and detailed approach

Responsibilities:

• Manage the scheduling of high volumes of in-game messaging copy, art assets, and content across various teams and deadlines.
• Utilize internal tools and proprietary software for quality and efficient data entry. 
• Translate in-game and real-world events into engaging in-game communication, ensuring timely delivery of messaging and art assets.
• Collaborate with Product Managers, Campaign Managers, Content Producers, Designers, and other team members to optimize the scheduling and quality of messaging and art assets.
• Manage messaging content through the quality assurance pipeline, troubleshooting issues and maintaining high standards of quality.
• Develop and document best practices, identifying opportunities to enhance workflows and tools for increased efficiency.
• Stay informed on content, social, and digital trends, within and outside the gaming industry, to innovate and refine content strategies for use in FC.
• Understand and apply player segmentation techniques to tailor messaging that engages and retains players.

Qualifications:

• Experience with content management systems, content programming, or ad trafficking tools.
• Expertise in quality control checks and in-depth troubleshooting.
• Curious and operationally minded.
• Ability to think creatively to solve complex time-sensitive problems.
• Familiarity with the FC product and a passion for football (soccer) is preferred.
• Strong attention to detail with an understanding of A/B testing methodologies.
• Proficient in Microsoft Office and Google Suite.
• Knowledge of programming languages is useful but not required.