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Maklumat Am

Lokasi: Vancouver, British Columbia, Canada 
ID Peranan
211521
Jenis Pekerja
Regular Employee
Studio/Jabatan
Other
Pengaturan Kerja Fleksibel
Hybrid

Perihalan & Keperluan

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

Overview


The Senior Operations Manager is a key operational and analytical partner within QVS Strategic Operations. This role will support effective portfolio performance and enable technology and business leaders to make faster, higher-impact decisions by providing the structure, insights, and transparency needed to manage complex investments with confidence.


Working at the intersection of technology strategy, business operations, and value realization, the Sr. Operations Manager brings clarity to where and how QVS invests—linking spend, outcomes, and adoption to measurable business value. They co-lead the portfolio’s operating rhythm alongside the Director of Strategic Portfolio Operations, ensuring every review, investment, and decision is grounded in data, foresight, and aligned intent.


This position blends technical fluency, portfolio analytics, and strategic execution. It’s ideal for candidates with experience in technology operations, product or engineering portfolios, and business analytics; professionals who thrive on turning data and complexity into clear, actionable insights that accelerate progress and maximize the impact of QVS’s technology investments.



Core Responsibilities

  • Portfolio Operations Rhythm & Governance: Lead the Management Operating System (MOS) for QVS investments, ensuring portfolio reviews, planning cycles, and reporting deliver timely, actionable insights that enable leadership decisions. Drive structure, accountability, and predictability across all portfolio activities.

  • Framework Integration & Optimization: Drive adoption and continuous improvement of the Portfolio, Program, and Investment Frameworks, ensuring consistency, effective, and efficient information flow across QVS and partner teams. Support onboarding, education, and adoption to enable effective decision readiness.

  • Value Realization & Portfolio Performance: Define and maintain mechanisms that connect outputs to measurable business outcomes. Track progress, efficiency, and realized value across enterprise programs and investments, ensuring leaders have visibility into where impact is being delivered and where adjustments are needed.

  • Strategic Insights & Communication: Develop and deliver concise, compelling narratives and visualizations that help executives and business leaders understand impact, trade-offs, and priorities, ensuring focus on the areas of highest strategic value.

  • Investment Decision Enablement: Partner with technology, finance, and operational leaders to analyze trade-offs, risks, and value scenarios—ensuring portfolio priorities balance engineering feasibility, strategic impact, and measurable business value.

  • Continuous Improvement & Tooling: Contribute to improvements to portfolio and strategic planning processes, reporting systems, and tooling to streamline operations and increase automation.


Core Job Requirements

  • 5–10 years of experience in operations, portfolio, or business analysis within a technology-focused organization.

  • Proven ability to analyze technology investments, connecting data and outcomes to business value.

  • Strong analytical skills with proficiency in Power BI, Tableau, Coda, or advanced Excel.

  • Familiarity with engineering and product development workflows (e.g., sprints, capacity, release planning).

  • Skilled at leading operational rhythms and governance processes that drive accountability and decision readiness.

  • Exceptional communication and synthesis skills—able to translate complex data into clear insights for senior leaders.

  • Highly collaborative and organized, comfortable working across technology, finance, and business teams.

  • Bachelor’s degree, MBA or equivalent advanced degree preferred.



Tentang Electronic Arts
Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.