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General Information

Locations: Vancouver, British Columbia, Canada 
  • Location: Vancouver
  • State: British Columbia
  • Country: Canada


Role ID
212514
Worker Type
Regular Employee
Studio/Department
EAX
Work Model
Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Senior Analyst, Fan Care

Location: Hybrid in Vancouver

Reports to: Manager, AI, Tools, & Automated Solutions

AI, Tools, & Automated Solutions

At our core, Electronic Arts is a game maker connecting hundreds of millions of players globally to some of the world’s greatest games. The AI, Tools, & Automated Solutions team supports EA’s global Fan Care organization by building scalable, governed data foundations and automation infrastructure that power operational decision-making.

We focus on delivering reliable, repeatable data pipelines, warehouse models, and reporting solutions that enable operational excellence and support AI-ready data ecosystems.

The Role

As a Senior Analyst within AI, Tools, & Automated Solutions, you will design and build scalable data pipelines, warehouse models, and governed BI dashboards that support global Fan Care operations.

This role is heavily focused on ETL development, data modeling, and backend data architecture rather than exploratory product analytics or experimentation. You will translate business requirements into robust technical solutions that scale and serve as trusted sources of operational truth.

Responsibilities

  • Design, develop, and maintain scalable ETL pipelines and transformation workflows

  • Build and maintain data models within cloud data warehouse environments

  • Develop governed datasets that ensure metric consistency and reliability

  • Build dashboards and reporting solutions to support operational performance monitoring

  • Implement data validation, quality checks, and documentation standards

  • Optimize and refactor existing pipelines for performance and scalability

  • Partner with cross-functional stakeholders to translate requirements into sustainable data solutions

Required Qualifications

  • Bachelor’s degree in analytics, computer science, statistics, engineering, or related field

  • 5+ years of experience in analytics, business intelligence, or data engineering–focused roles

  • Advanced SQL with strong experience transforming and modeling large-scale datasets

  • Hands-on experience building and owning ETL pipelines

  • Experience working with cloud data warehouses (e.g., Redshift, Snowflake, BigQuery, Azure)

  • Experience with data visualization tools such as Tableau, Power BI, or Looker

Core Skills and Experience

  • Strong data modeling and warehouse architecture fundamentals

  • Experience building governed, scalable datasets

  • Knowledge of transformation frameworks such as dbt (preferred)

  • Ability to implement data quality checks and validation processes

  • Clear communication with technical and non-technical stakeholders

  • Experience working with large operational or behavioral datasets



Pay Transparency - North America

COMPENSATION AND BENEFITS 

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 

PAY RANGES
* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$91,100 - $126,900 CAD

Pay is just one part of the overall compensation at EA.
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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