Saltar al contenido

Información general

Ubicaciones: Vancouver, British Columbia, Canada 
ID del rol
211521
Tipo de trabajador
Regular Employee
Estudio/Departamento
Other
Acuerdo de trabajo flexible
Hybrid

Descripción y requisitos

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

Overview


The Senior Operations Manager is a key operational and analytical partner within QVS Strategic Operations. This role will support effective portfolio performance and enable technology and business leaders to make faster, higher-impact decisions by providing the structure, insights, and transparency needed to manage complex investments with confidence.


Working at the intersection of technology strategy, business operations, and value realization, the Sr. Operations Manager brings clarity to where and how QVS invests—linking spend, outcomes, and adoption to measurable business value. They co-lead the portfolio’s operating rhythm alongside the Director of Strategic Portfolio Operations, ensuring every review, investment, and decision is grounded in data, foresight, and aligned intent.


This position blends technical fluency, portfolio analytics, and strategic execution. It’s ideal for candidates with experience in technology operations, product or engineering portfolios, and business analytics; professionals who thrive on turning data and complexity into clear, actionable insights that accelerate progress and maximize the impact of QVS’s technology investments.



Core Responsibilities

  • Portfolio Operations Rhythm & Governance: Lead the Management Operating System (MOS) for QVS investments, ensuring portfolio reviews, planning cycles, and reporting deliver timely, actionable insights that enable leadership decisions. Drive structure, accountability, and predictability across all portfolio activities.

  • Framework Integration & Optimization: Drive adoption and continuous improvement of the Portfolio, Program, and Investment Frameworks, ensuring consistency, effective, and efficient information flow across QVS and partner teams. Support onboarding, education, and adoption to enable effective decision readiness.

  • Value Realization & Portfolio Performance: Define and maintain mechanisms that connect outputs to measurable business outcomes. Track progress, efficiency, and realized value across enterprise programs and investments, ensuring leaders have visibility into where impact is being delivered and where adjustments are needed.

  • Strategic Insights & Communication: Develop and deliver concise, compelling narratives and visualizations that help executives and business leaders understand impact, trade-offs, and priorities, ensuring focus on the areas of highest strategic value.

  • Investment Decision Enablement: Partner with technology, finance, and operational leaders to analyze trade-offs, risks, and value scenarios—ensuring portfolio priorities balance engineering feasibility, strategic impact, and measurable business value.

  • Continuous Improvement & Tooling: Contribute to improvements to portfolio and strategic planning processes, reporting systems, and tooling to streamline operations and increase automation.


Core Job Requirements

  • 5–10 years of experience in operations, portfolio, or business analysis within a technology-focused organization.

  • Proven ability to analyze technology investments, connecting data and outcomes to business value.

  • Strong analytical skills with proficiency in Power BI, Tableau, Coda, or advanced Excel.

  • Familiarity with engineering and product development workflows (e.g., sprints, capacity, release planning).

  • Skilled at leading operational rhythms and governance processes that drive accountability and decision readiness.

  • Exceptional communication and synthesis skills—able to translate complex data into clear insights for senior leaders.

  • Highly collaborative and organized, comfortable working across technology, finance, and business teams.

  • Bachelor’s degree, MBA or equivalent advanced degree preferred.



Acerca de Electronic Arts
Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.