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Informations générales

Sites : Hyderabad, Telangana, India 
ID du rôle
209081
Type de candidat
Regular Employee
Studio/service
Fan Growth
Organisation de travail flexible
Hybrid

Descriptions et critères

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

Machine Labeling Administrator

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. 

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

And we want you to join us. We’re hiring a Machine Labeling Administrator

The Community Moderation & Care organization is looking for a Machine Labeling Administrator. You will be tasked with the Core machine labeling efforts for the Community Moderation & Care Organization and will need an understanding of EA’s products, communities, and machine learning and labeling operating models. You will research, learn, and work on machine labeling jobs following industry best practices which will help improve our machine-learning models.

You have experience planning, executing, and analyzing labeling jobs for machine labeling and learning models You are focused on building thriving communities safe from disruptive content and behavior. You should be comfortable interpreting and reporting your results to your management, team, and stakeholders.

This role is part of EA’s Fan Care organization. The Fan Care organization strives to make EA known for taking care of its fans. We’re fans taking care of fans and people talking to people – whenever, wherever, and however they need us.  You will report to a Machine Learning Manger and work closely with Fan Care leaders, XO data scientists, and studio partners. 

So how does the Machine Labeling Administrator make great experiences for fans? They:

  • Collaborate with your team and stakeholders on effective data labeling and image labeling methods based on learnings and feedback

  • Build and cultivate a positive customer experience, through the elimination and mitigation of negative and aggressive players from our customer base by assessing the accuracy of our machine learning models 

  • Meet and exceed upon all set KPIs in productivity, adherence, quality and accuracy 

  • Ensure consistency in machine model calibration in compliance with all Terms of Service internal and external procedures 

  • Provide support to other departments/studios via closed feedback loop 

  • Complete ad hoc reports and/or projects as required 

  • Analyze game, categorization, and reporting anomalies and report as required 

  • Complete threat and risk assessments on product functionalities and behavioral trends

  • Act as a point of contact for calibration related issues 

  • Be proactive in developing industry knowledge 

  • Act as a champion for the quality of moderation machine models 

  • Perform any other duties as assigned by the Team Manager 

If you’re interested, you’ll need these skills or experiences:

  • Experience with data modeling and image labeling while coordinating Machine Learning (ML) activities

  • Thrive in a fast moving and changing environment

  • A track record of delivering to highest operational performance standards 

  • A track record of excelling in support roles 

  • Critical thinker with strong analytical skills & experience. 

  • Exceptional and professional communication skills 

  • An appetite for innovation 

  • Track record of taking initiative and owning issues and their resolution



About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.