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Informations générales

Sites : Vancouver, British Columbia, Canada 
ID du rôle
211594
Type de candidat
Regular Employee
Studio/service
Other
Organisation de travail flexible
Hybrid

Descriptions et critères

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

Our EA Experiences group (XO) is dedicated to ensuring great experiences for our growing communities around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL, and The Sims, just to name a few. We're a multi-functional group, with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences that grow and enrich how fans experience EA as we shape the future of entertainment. To empower more players and fans in new and amazing ways, we need more innovators to join our world-class team. The future of entertainment is interactive, and you can help lead that future by growing and enriching how hundreds of millions of people (and counting) find joy and belonging, forge friendships, and celebrate their lived experiences through the work we do every day, together.

Technical AI Program Manager

This is a hands-on Technical AI Program Manager role that will report to the Head of AI Enablement. You will drive the definition, delivery, and adoption of AI solutions across the EA Experiences Organization (XO). You will partner across XO teams to centralize enablement and adoption, build shared business cases, define solutions, and deliver them predictably—backed by data, insights, and AI. This role is critical to embedding AI into XO's business processes, transforming how we work, and revolutionizing content, data, insights, and creation across the organization.

Responsibilities:

  • Create and manage AI transformation programs for the EA Experiences organization that align with EA's and XO's strategies. Drive meaningful impact and improve our fan's experience.

  • Partner with XO teams to create transformation programs that drive efficiency, expansion, and transformation within their business. Successfully oversee the execution of the transformation programs.

  • Define and track key performance indicators (KPIs) and success metrics for AI initiatives, ensuring programs deliver measurable business value and ROI. Regularly communicate program status, risks, and outcomes to executive stakeholders.

  • Bridge technical and business domains by solutioning complex business requirements using novel generative AI systems and translating requirements into high level AI transformation programs.

  • Drive change management initiatives to drive AI adoption across the organization, including stakeholder education, process redesign, and organizational readiness assessments.

  • Evaluate emerging AI technologies and vendor solutions, conducting build-vs-buy analyses and making recommendations aligned with organizational capabilities and strategic objectives.

  • Craft and track team KPI's, objectives, and roadmaps, ensuring the XO AI Labs team's programs are structured, measured, and drive impact.

  • Structure and organize the XO AI Labs team operating model, ensuring smooth and effective execution in line with the team mission.

Your Qualifications:

  • 8–12+ years of experience in Sr. Program and Product Management roles, or TPM roles, leading cross-functional enterprise-scale initiatives. Experience leading AI transformation programs

  • 5+ years of experience shaping and delivering initiatives with clear benefits, success criteria, and measurable impact

  • 5+ years experience leading and scaling complex technical business transformation initiatives

  • Excellent stakeholder management, communication, and storytelling.

  • Strong understanding of AI technologies and their application within business transformation contexts

  • Knowledge of enterprise architecture, cloud service providers (AWS, GCP, Azure), engineering best practices, and generative AI engineering solutions

  • British Columbia (depending on location e.g. Vancouver vs. Victoria)
    • $130,800 - $183,000 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.