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Description & Requirements
The Data & Insights (D&I) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. D&I teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, and analytics tools, and more. When you join D&I, you're joining a team of passionate experts working to enable more profound understanding, better ways of working, and more meaningful experiences for our players.
Overview:
We are looking for a Development Director ll who can navigate between high-level strategy and "on-the-ground" execution. We are looking for a unique hybrid professional: someone who can design a long-term change management roadmap one hour and dive into a team-level blocker the next. You are who builds deep trust with partners and converts ambiguous, high-level opportunities into well-defined, scalable resolutions across multiple titles. In this important position, you will report directly to the Senior Development Director within the Data and Insights organization
Responsibilities:
You will design and implement change management plans that evolve our distributed support teams from a reactive model to a, partnership across the studio.
You will scale solutions across multiple titles, identifying successful local processes and standardizing them into framework-level tools and workflows that benefit the entire portfolio.
You will build deep trust with stakeholders, being the primary bridge between cross-disciplinary teams and stakeholders to align and secure support for major shifts.
You will lead multi-team orchestration, managing the daily deliveries of various workstreams to ensure you track inter-project dependencies and mitigate risks before they affect the production floor.
Qualifications:
Minimum 5 years of experience in Game Development (PC/Console/Mobile) or Live-Ops, between a boardroom presentation and a developer's stand-up.
Experience building and scaling support frameworks, moving a team from reactive support to a partnership model by optimizing processes for a large organization
Experience with Agile methodologies specifically tailored for game production schedules across multiple time zones and work cultures.
Have managed risks and mitigation strategies in a complex, live project setting.
Have experience earning the respect of teams.
Skills/Experience:
Direct experience in the software development industry, video games or Mobile games.
Production or Live-Ops experience in video games or mobile games
Certifications (e.g., PMP, PMI-ACP)
Experience working to Support Distributed Teams across multiple time zones
- British Columbia (depending on location e.g. Vancouver vs. Victoria)
- $119,600 - $167,300 CAD