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General Information

Locations: Los Angeles - Chatsworth, California, United States of America 
Role ID
213563
Worker Type
Regular Employee
Studio/Department
EA Studios - Respawn
Flexible Work Arrangement
Hybrid

Description & Requirements

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

We are seeking a Head of Software Quality to define and lead the strategy for software quality across Apex Legends. This is a critical leadership role responsible for transforming how quality is built, measured, and delivered across a fast-paced, live service development environment.

You will lead the evolution of quality from a validation function into a proactive, technology-enabled discipline, fully integrated into development and live operations. Partnering closely with Quality Engineering (QE), development, and central EA teams, you will ensure that quality is engineered into the product, enabling rapid iteration without compromising player experience.

You will report to the Head of Apex QV and be a key member of the Apex quality leadership team.

Responsibilities

Strategy & Transformation

  • Define and execute the Software Quality vision and roadmap for Apex Legends, aligned with franchise and EA-wide goals.
  • Drive shift-left quality practices, embedding quality throughout development, from early design through live service delivery.
  • Lead the integration of Quality Engineering (QE) technologies and automation frameworks into QV workflows to improve scale, coverage, and speed.
  • Establish a data-driven quality model, leveraging telemetry, predictive signals, and automation to anticipate risks and improve outcomes in a live environment.

Execution & Live Operations

  • Own the execution of software quality initiatives across Apex Legends, aligned to seasonal releases, live updates, and rapid patch cycles.
  • Build and scale automation-first strategies across functional, performance, and reliability testing for a live service ecosystem.
  • Define and operationalize quality KPIs and health metrics, connecting development activity to real player experience.
  • Drive continuous improvement in defect management, risk assessment and release readiness, balancing speed with stability.

Leadership & Organization

  • Build, lead, and mentor a high-performing organization spanning Quality Verification and Software Quality disciplines.
  • Foster a culture of ownership, accountability, and continuous improvement across teams.
  • Partner with QE, development, and central teams to align on tools, standards, and best practices.
  • Lead across a globally distributed organization, ensuring alignment and effectiveness at scale.

Partnership & Influence

  • Act as a strategic partner to Apex development leadership, ensuring quality is a core pillar of execution and live service success.
  • Collaborate with central EA teams to leverage shared technology, AI, and automation capabilities.
  • Advocate for player-centric quality by connecting internal metrics to player experience, retention, and engagement outcomes.

Requirements

  • 12+ years of experience in software quality, quality engineering, or software development, with progressive leadership responsibility.
  • Proven track record leading large, multidisciplinary QA/QE teams in high-scale, live or continuously delivered environments.
  • Strong technical background in test automation, CI/CD, performance engineering, and modern development practices.
  • Experience driving quality transformation initiatives, including shift-left strategies and automation at scale.
  • Demonstrated ability to define and operationalize KPIs and quality metrics tied to product and player outcomes.
  • Excellent communication and stakeholder management skills, with the ability to influence senior leadership.
  • Experience working with globally distributed teams across multiple time zones.

Nice to Have

  • Experience in live service games or large-scale online platforms.
  • Familiarity with AI/ML-driven testing or automation systems.
  • Experience building or integrating shared quality platforms or tooling ecosystems.
  • California (depending on location e.g. Los Angeles vs. San Francisco)
    • $227,300 - $344,700 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.