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Informazioni generali

Località: Vancouver, British Columbia, Canada 
ID del ruolo
213906
Tipo di dipendente
Regular Employee
Studio/Reparto
CT - Creative Innovation
Modalità di lavoro flessibile
Hybrid

Description & Requirements

Electronic Arts crea esperienze di intrattenimento di livello superiore che ispirano giocatori e fan in tutto il mondo. Qui, tutti fanno parte della storia. Parte di una comunità che si connette in tutto il mondo. Un luogo dove la creatività prospera, vengono stimolate nuove prospettive e le idee contano. Una squadra in cui tutti possono giocare.

Central Technology is a dynamic community of experts, innovators, and change-makers united by a single, shared vision: To revolutionize interactive entertainment and inspire creativity through transformative technology. Our industry-leading services and solutions are developed collaboratively with teams across EA to enhance creativity and improve outcomes for our partners and players.


Creative Innovation sits at the intersection of emerging technology, creative craft, and game-making — developing the tools, partnerships, and breakthroughs that help EA's studios create more ambitiously. We innovate shoulder to shoulder with game teams, pushing the boundaries of what's possible, and our work reaches players through the world's most beloved games.


As Operations Director, you will be a senior member of this team, driving the operational health and success of the department. You will report to the Head of Operations.


You will:

  • Support productization readiness by maintaining visibility into capacity, staffing coverage, and delivery dependencies across short- and mid-term horizons. You will compile and curate the operational data such as capacity models and dependency tracking, that informs readiness assessments and plan decisions made by senior leadership.
  • Manage people and organizational health operations for the team, including maintaining capacity models, supporting hiring and ramp planning, and tracking organizational health indicators. You will translate engagement and people data into clear signals and recommended actions for senior leaders.
  • Support organizational change management for the team. You will develop and execute people readiness and adoption plans, ensuring delivery and people impacts of change are tracked and surfaced through the right operational channels.
  • Execute CI talent strategy in partnership with Head of Operations, PE and TA, you will ensure workforce plans are grounded in realistic capacity, skill mix, and change readiness assumptions aligned to CI delivery needs.
  • Lead financial operations for CI, including budgeting, forecasting, actuals tracking, and spend monitoring. You will maintain financial data integrity and surface risks, variances, and trade-off recommendations to inform senior leadership's investment decisions.
  • Build and present operational reporting, including dashboards, scorecards, and executive-ready materials - that give CI and central leadership clear line of sight into delivery health, people indicators, and financial performance.
  • People manage a team of approximately 4-6 direct reports, supporting their career development and fostering a culture of ownership.


Qualifications


  • 8+ years of experience in operations, portfolio/program management in a technology, tools, or production environment

  • Experience supporting operational direction for a department, with hands-on knowledge of capacity planning, workforce management, and financial processes

  • The ability to compile and interpret operational data and translate it into clear recommendations for senior leaders

  • Experience implementing change management initiatives, including communications planning and adoption tracking

  • Familiarity with people and organizational health frameworks - capacity modeling, engagement data, or workforce transformation



Su Electronic Arts
Siamo orgogliosi di avere un ampio catalogo di giochi ed esperienze, sedi in tutto il mondo e opportunità in tutta EA. Diamo valore a adattabilità, resilienza, creatività e curiosità. Dalla leadership che esalta il tuo potenziale alla creazione di spazi per l'apprendimento e la sperimentazione, ti incoraggiamo a fare grandi lavori e a perseguire le opportunità di crescita.

Adottiamo un approccio olistico per i nostri programmi di benefit, enfatizzando il benessere fisico, emotivo, finanziario, lavorativo e collettivo a sostegno di una vita equilibrata. I nostri pacchetti sono pensati per soddisfare le esigenze locali e possono includere copertura sanitaria, assistenza per la salute mentale, risparmi per la pensione, permessi retribuiti, congedi familiari, giochi gratuiti e altro ancora. Creiamo ambienti in cui i nostri team possono sempre dare il meglio in ciò che fanno.

Electronic Arts è un datore di lavoro che rispetta le pari opportunità. Tutte le decisioni di impiego sono prese senza tenere conto di razza, colore, origine nazionale, discendenza, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazioni genetiche, religione, disabilità, condizione medica, gravidanza, stato civile, stato familiare, stato di veterano, o qualsiasi altra caratteristica protetta dalla legge. In conformità con le leggi vigenti, prendiamo in considerazione anche i candidati qualificati con precedenti penali. EA rende inoltre disponibili strutture lavorative per persone qualificate con disabilità, come richiesto dalle leggi vigenti.