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일반 정보

지역: Bucharest, Romania 
역할 ID
208963
근로자 유형
Regular Employee
스튜디오/부서
EA Studios - Quality Verification
유연근무제
Hybrid

설명 및 참여 요건

Electronic Arts는 전 세계 플레이어와 팬들에게 영감을 불어넣을 차세대 엔터테인먼트 경험을 제작합니다. 여기에선 모든 이가 이야기의 일부가 됩니다. 전 세계를 연결하는 커뮤니티의 일부이자 창의력이 번창하고 새로운 관점을 제시하며 아이디어가 중요한 곳이며 모두가 플레이 제작에 참여할 수 있는 팀입니다.

The main purpose of the CatLab Technician role is to execute technical PC Performance oriented testing procedures for the assigned projects, working with key stakeholders to ensure that all EA products meet the necessary internal and 1st party performance guidelines before release and during live services. They will communicate risk assessments and best-practice in relation to performance/compatibility issues and associated procedures. CatLab Technicians are also responsible for conducting documentation reviews and delivering software testing expertise and answering queries from game teams. They will provide partners with performance/compatibility data and will forecast test efforts based on internal and market data applicable to the assigned projects. 

Key Duties and Responsibilities

 

  • Maintain in-depth level understanding of new hardware, hardware related software, operating systems releases and dependencies following all internal guidelines relating to the platform at hand. 
  • Always leverage new technologies, seek for automation solutions and assist with ROI for possible implementation.
  • Gain a suitable understanding of the titles/genre assigned to and provide feedback/risk assessment to features regarding performance and compatibility as a priority. 
  • Actively participate in and start initiatives at a department level to constantly better our current processes or create new ones. 
  • Receive priorities from Development Manager and Quality Designers and help disseminate/clarify technical information within the testing team.
  • Review concerns reported and provide issue severity assessment, publish/respond to issues where required.
  • Use necessary game experience and technical expertise to conduct hands-on testing during the entire development cycle, perform compatibility/performance verification, regression and assist in ad-hoc requests as needed for both software and hardware reviews. Testing execution is required for this role.
  • Contribute to project postmortem, compile potential technical improvements based on the results of the testing process. Interact with studio teams as appropriate.
  • Perform EDA issue investigation if required by Project Management or Analyst Team.

 

Special Considerations


CatLab is a dynamic area where there are peak periods of activity and therefore the workload and the make-up of teams vary. Therefore, it is necessary that the incumbent has past-experience of working in a team environment of constant change. 

 

Experience and Knowledge:

 

Required:

  • 2+ years Customer Service, QA or EACC experience
  • Good understanding of hardware performance and features and compatibility dependencies across all manufacturers. 

 

Desired:

  • Demonstrate ability to work effectively within a team, or alone when necessary.
  • In-depth understanding of the technical guidelines and tools pertaining to at least one console/mobile/PC platform.
  • Attention to detail and methodical working practices.
  • Problem solving and troubleshooting skills.
  • Excellent written and oral skills.  
  • Ability to work under pressure maintaining attention to detail
  • Communicate in a clear and concise manner
  • Skills/qualifications in non-English languages are beneficial

 

Behaviours/ Competencies

 

  • Ability to multi task and work autonomously 
  • Ability to positively influence and build relationships with the project stakeholders 
  • Ability to proactively solve project issues appropriately with a clear understanding of when there is a need to escalate  
  • Creative thinker
  • Embrace change, react quickly and efficiently under pressure  
  • Exhibit professionalism and maturity, respond to facts with facts, not emotion  
  • Strong communication skills required.
  • Training skills – ability to breakdown daily testing tasks into easy to understand pieces.


Electronic Arts 소개
EA는 전 세계의 다양한 게임과 경험, 지역, 그리고 기회에 대한 광범위한 포트폴리오를 보유함에 있어 자랑스럽게 생각합니다. 당사는 적응력, 회복력, 창의성, 호기심을 중시합니다. 잠재력을 발휘하는 리더십부터 학습과 실험을 위한 공간을 만드는 것까지, 당사는 여러분이 훌륭한 일을 하고 성장의 기회를 추구할 수 있도록 힘을 실어드립니다.

EA는 신체적, 정서적, 재정적, 직업적, 지역 사회 복지를 강조하는 복리후생 프로그램으로 균형 잡힌 삶을 지원합니다. 당사의 패키지는 지역적 필요에 따라 맞춤형으로 구성되어 있으며, 의료 보험, 정신 건강 지원, 퇴직 연금, 유급 휴가, 가족 휴가, 무료 게임 등이 포함될 수 있습니다. 당사는 팀이 항상 최선을 다할 수 있는 환경을 육성합니다.

Electronic Arts는 동등한 고용 기회를 제공합니다. 채용에 관한 모든 결정은 인종, 피부색, 출신 국가, 혈통, 성별, 성 정체성 또는 성 표현, 성적 성향, 나이, 유전 정보, 종교, 장애, 질병, 임신, 결혼, 가족 상황, 군 복무 여부 또는 기타 법으로 보호되는 기타 특성과 관계없이 내려집니다. 당사는 또한 해당 법률에 따라 전과 기록이 있는 자격을 갖춘 지원자도 채용 대상으로 고려합니다. 또한, EA는 관련 법률에서 요구하는 대로 장애가 있는 자격을 갖춘 개인을 위한 직장 내 편의 시설을 마련합니다.