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Maklumat Am

Lokasi: Vancouver, British Columbia, Canada 
  • Lokasi: Edmonton
  • Negeri:
  • Negara: Canada


ID Peranan
210016
Jenis Pekerja
Temporary Employee
Studio/Jabatan
EA Studios - Full Circle
Pengaturan Kerja Fleksibel
Hybrid

Perihalan & Keperluan

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

WE MAKE FUN...FUNNER.

We are Full Circle, and we're all about having fun and making great games that people want to play with their friends. As the developers of Skate™, we are set to provide an experience that embraces and builds upon everything our community found special about the previous games. We believe in creating an inclusive world inside and outside of our games for our players and our team.

We are looking for an experienced, motivated Development Director to join the Skate team, with a focus on Live Operations.

You will report to the Development Director II and play a key role in delivering ongoing content, features, and support for our live game.

Location: Hybrid three days a week onsite the studio in Vancouver, Edmonton or Montreal.

Duration: 12 months

Responsibilities:

• Lead and manage a cross-disciplinary team, including software engineers, Quality Verification, Live Ops Specialists, and other production staff, with a focus on live operations.

• Own the live operations strategy and schedule, ensuring on-time delivery of updates and content while maintaining quality, collaboration, and communication.

• Analyze live game data, KPIs, and player feedback to inform decision-making and optimize the player experience.

• Develop and refine incident response and risk mitigation processes for live service outages or critical issues, ensuring rapid resolution and clear directives.

• Collaborate with producers, product managers, and other stakeholders to drive ongoing player engagement and retention.

• Foster a culture of continuous improvement through post-mortems and data-driven iteration.

• Identify and mitigate risks related to live service delivery, uptime, and player experience.

• Coordinate with partners and internal stakeholders to ensure seamless live operations.

• Manage resource allocation, budgets, and team capacity to support live operations priorities and long-term objectives.

• Organize and facilitate Agile ceremonies (planning, scrum, sprint retrospectives) to support continuous improvement and delivery.

• Champion a player-first mindset and foster an inclusive, innovative, and growth-oriented team culture.

Qualifications:

• 5+ years of project management, production, or team leadership experience in game development, with at least 2 years focused on live game or live service operations.

• Demonstrated experience in strategic planning, resource management, and cross-functional team leadership.

• Bachelor's degree or equivalent professional experience.

• Strong understanding of project management methodologies, including Agile and Waterfall.

• Experience engaging and motivating remote and hybrid teams in an evolving environment.

• Excellent communication, organizational, and problem-solving skills.

• Data-driven with the ability to translate analytics and player feedback into actionable strategies.

• Passion for games and delivering outstanding player experiences.



Tentang Electronic Arts
Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.