Electronic Arts

Our diverse global team of experienced experts in the Global Physical Security & Resilience (GPSR) program at EA works with our partners to provide for the safety and security of employees, assets, events, and guests through vigilance, prevention, and response.

Summary

You will conduct and resolve internal and external investigations globally, including threats to EA employees (including key employee protection), facilities, and events. You will assist the Manager with the daily operations of the team and help train other analysts in Open Source and Social Media research techniques. You will report to the Manager, Protective Investigations. This is a hybrid role, requiring three days per week at our EA Redwood Shores office.

Your Responsibilities

• Produce an advanced level of credible and relevant information to lead investigations, develop proactive leads, and inform operators and business decision makers.

• Conduct the identification, investigation, and case management of threats to EA’s employees, facilities, and players, including the collection and analysis of social media, open source, and proprietary information to help guide investigations. 

• Ensure investigative reporting to internal and external customers is clear and concise, and maintain professional relationships with partners including law enforcement, public safety, intelligence, and investigative organizations.

• Assist or lead subject interviews to mitigate risk of violence.

• Conduct threat briefings for a variety of levels of customers as requested (by phone, video conference, in-person briefing, or industry conference). 

• Develop, track, and maintain reporting of statistical and written analysis of user threats, incidents, and investigations for management review.

You will have the following expertise

• Knowledge of technical skills which allow for collaborating with Information Technology to implement technical solutions specific to investigations.

• Subject matter expertise in Open Source and Social Media research and investigation skills specific to a corporate high-tech environment.

• Proficiency in threat assessment and mitigation strategies.

• Strong and effective communication skills, including providing high-level briefings.

Required Experience

• 5+ years in a similar role within a Global Corporate Security Team, law enforcement, or military organization.

Education

• Bachelor's degree or combination of requisite experience and education.