Electronic Arts

Technical Artist, Outsource

Hybrid

EA Experiences

Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL, and The Sims, just to name a few. We're a multi-functional group with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment.

Fan Growth

EA’s Fan Growth organization is responsible for elevating the experiences customers get from our entertainment and maximizing their fun. We’re obsessed with the experiences our fans have with EA. We value people who bring new ideas and perspectives to make Fan Growth a great place to be and be from. We celebrate inclusion. It’s just as important for us to create great experiences for our people as for our players. We’re looking for people who will show up excited to work and ready for fun.

Summary

The Technical Artist, Outsource, is responsible for all vendor connectivity efforts, including network setup, pipeline validation, and training external teams. Your success means ensuring that all vendors are connected, producing content, and following established workflows. Additionally, you will implement improvements to vendor setup to accelerate onboarding and asset production. This is a hybrid role with 3 days a week in the office. You will report to the Sr. Manager of Marketing Technology. Benefits include health coverage with health care spending, retirement savings plan, gym access, free games, and plenty of additional perks!

Responsibilities

• Be the primary technical liaison for onboarding and offboarding efforts between EA’s internal tools and external vendors, ensuring seamless integration and workflow alignment.

• Implement vendor setup, including access management, tool configuration, and software licensing, to facilitate game capture and cinematic asset creation.

• Develop and document best practices for external vendor support, detailing account setups, asset pipeline workflows, and troubleshooting protocols.

• Collaborate with EA’s IT, Frostbite, and Marketing teams to resolve OS technical challenges related to game capture, real-time cinematic workflows, and custom content creation.

• Find and address workflow bottlenecks, implementing technical solutions to improve vendor connectivity.

• Support the validation of vendor deliverables, ensuring adherence to EA’s technical specifications and quality standards for marketing content.

Qualifications

• 3+ years of experience in a Technical Artist role, focusing on Perforce setup, network connectivity, and user account management.

• Understand Digital Content Creation (DCC) tools such as Maya, Motion Builder, and Houdini with a focus on resolving asset pipeline issues.

• Proficiency in configuring and maintaining Perforce, including proxy setup and access control.

• Experience with Python scripting or other relevant programming languages to support tool development and workflow optimization.

• You can diagnose network connectivity issues and resolve technical challenges related to asset management.

• You can document technical processes and provide guidance to external vendors.