Senior Director of Product Management, Employee Experience - 212880 - Electronic Arts

Maklumat Am

Lokasi: Austin, Texas, United States of America

Lokasi: Redwood City
Negeri: California
Negara: United States of America

ID Peranan

212880

Jenis Pekerja

Regular Employee

Studio/Jabatan

CT - IT

Pengaturan Kerja Fleksibel

Hybrid

Description & Requirements

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As Senior Director of Product Management, Employee Experience, you will define and guide our global employee product strategy and collaborate with partners across engineering, architecture, HR, and enterprise technology to shape the future of how EA employees work.

You will report to the Sr. Director Employee & Player Experience Technology and lead a senior product team focused on delivering modern and scalable employee tools. This role is centered on measurable business outcomes, product excellence, and organizational transformation. At EA, you will help deliver inclusive, seamless digital experiences that empower our global workforce and support a culture of innovation, collaboration, and performance.

Responsibilities

You will define and evolve the enterprise-wide product strategy for employee tools and platforms, aligning roadmaps with EA's business priorities and future ways of working.

You will establish and scale clear product management operating models, governance standards, prioritization frameworks, and success metrics to drive consistent delivery across a diverse, global portfolio.

You will build, mentor, and lead a product management team, fostering a culture of curiosity, accountability, and customer-centric thinking.

You will translate business needs into technically actionable product requirements, partnering closely with engineering and architecture leadership to balance speed, reliability, scalability, and cost across collaboration, workflow, and service platforms.

You will collaborate cross-functionally with HR, Finance, Legal, Privacy, and Security to ensure employee-facing solutions meet compliance standards while delivering measurable improvements in productivity and experience quality.

Required Qualifications

12+ years of product management experience, including leadership of senior product managers and ownership of complex enterprise portfolios in global organizations.

Experience defining and delivering modern employee help and service experiences, including self-service, digital shopping/service catalogs, and enterprise knowledge management platforms, with expertise in ServiceNow preferred.

Strong understanding of product management methodologies, software development lifecycle, and enterprise governance practices.

Demonstrated success building and scaling product teams that deliver innovative solutions on time and within budget.

Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degree welcomed.

Tentang Electronic Arts

Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.