Electronic Arts

Assistant Producer II - EA SPORTS™ FC

Vancouver, Canada

As one of the largest sports entertainment platforms in the world, EA SPORTS FC is redefining football with genre-leading interactive experiences, connecting a global community of fans to The World's Game through innovation and unrivaled authenticity.

With more opportunity than ever to design, innovate and create new, immersive experiences that bring joy, inclusivity, and connection to fans everywhere, we invite you to join our passionate and dynamic team as we pioneer the future of football fandom.

The producers on the FC Live - Production Operations team are the all-seeing eyes for our games, empowering our teams to make informed decisions while keeping our players up to date and supported. They know the game, inside and out. They are just as comfortable collaborating with our development teams to resolve a player impacting issue as they are engaging directly with our player community. They facilitate a positive two-way conversation and relationship between the development team and the player community. They have a passion for games, and a deep understanding of what it means to think Players First.

What you will do:

As a Production Operations Producer at EA SPORTS FC, you will use your understanding and passion for the FC game, your in-depth knowledge of video game live services, and your copywriting experience to help maintain the best possible experience for our players. You will be reporting to a Producer on the EA SPORTS FC Live Production Operations team.

Responsibilities of the role:

• Primary focus of the role is crafting and releasing communications to players that will keep them aware and informed of changes to the game, maintenance, and how the game works (e.g. social media posts, long-form articles, etc.) 

• Work with our player community to identify problems and partner with our development teams on implementing solutions.

• Support on-call work outside of standard working hours.

Ideally you will have:

• 2+ years of copywriting and/or marketing experience.

• 2+ years of experience working in games or a live service space.

• Passion for games and football, supported by EA SPORTS FC product knowledge that spans the entire game.

• Empathy for our players and the desire to deliver the best player experience possible.

• Comfortable engaging directly with the EA SPORTS FC player community, both digitally and in person.

• A systems and ‘wide view’ thinker able to propose thoughtful solutions to complex problems.

• Someone who doesn’t shy away from a challenge and isn’t afraid of tackling things that are hard.