Electronic Arts

Job Title: AP Specialist I

Location: Hyderabad

Introduction to EA & India Centre: Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices, and the Internet.

EA India’s office in Hyderabad supports game development activities for mobile, console, and online gaming and the free-to-play casual game portal pogo.com. Two corporate functions operate shared services centers: IT provides networks and application support, whereas Finance supports purchase-to-pay, accounts receivables, revenue accounting, fixed assets accounting, procurement support, payroll, and FP&A.

Introduction to Function & Role: The Accounts Payable process is carried out for North America, Europe, and APAC regions, including non-English-speaking countries. The scope includes Invoice Processing, Validation, Vendor creation, Disbursement, and Helpdesk activities within the agreed timeline as per EA internal policy. The process ensures timely payment to suppliers and employees and manages Customer Service for internal customers.

The responsibility of an AP Specialist is to process invoices for all 3 regions daily and ensure hold invoices are resolved on a regular basis.

Roles & Responsibilities

1. Process invoices daily for global countries, which includes both PO and non-PO invoices.

2. Perform three-way matching of invoices with respective PO lines.

3. Resolve system and manual holds on a regular and timely basis.

4. Address help desk queries and resolutions as per request within the agreed SLA.

5. Understand the process of PO tolerance and the ways invoices need to be matched.

6. Experience processing non-English invoices and understanding different tax concepts of various countries, especially for Canadian tax regulations, is an added advantage.

7. Deliver the internal set of defined targets on Productivity and Accuracy.

8. Provide excellent customer service to our business partners and suppliers

9. Follow policies and procedures under structured supervision.

Skills and Experience:

A Bachelor’s degree in Accounting or Business Administration.

1 – 3 years of experience in Accounts Payable process and relevant experience of 1 – 2 years in Invoice Processing, holds resolutions & help desk queries.

Hands-on experience with R12 preferred & remote transition is an added advantage. Beginner level in MS Office.

Keyboard skills are more than 25 words per minute.

Customer-oriented and Conscientious with attention to detail.

Outgoing personality with excellent verbal & written English communication skills, commitment to achieving results.

Good team player and result-oriented.

Willingness to be flexible with working hours given the potential global coverage of this role.