Electronic Arts

Implement an automated testing infrastructure that covers all layers of the
Mobile/Web/Services technical stack
• Work with the Employee & Studio Experience & Engineering (ESE) Test Manager and
Architecture/Engineering Team to create a sustainable testing toolset, test automation
framework that incorporates the DevOps model in Continuous Integration (CI) and
Continuous Deployment (CD) pipeline, and device inventory
• Develop comprehensive test suites to allow the ESE Team to achieve its project
deployment targets utilizing Agile\Scrum principles while achieving a test coverage of
70%-80% or greater
• Coordinate and work with both on-shore and off-shore resources for:
o Manual testing for areas that don’t meet the test automation parameters
o Creation or modification of automated test suites
o Automation of Load and Performance Testing of service APIs and mobile/web
apps
o User Acceptance Testing activities for a major feature or point releases
o Final rapid sanity/verification regression testing pre-CD activities
• Effectively communicate progress and issues with engineering and product/project managers
to ensure verification & validation signoff of issues for “Ready for Production” activities
• Ensure all testing processes and procedures are well documented with proper technical
specifications and maintainable
• Collaborate with multiple project teams (Product Management, Experience Design,
Dev/Engineering, & Operations) on requirements and objectives for overall project successRequired SkillsMust Haves
• 4+ years experience utilizing the ServiceNow Automation Testing Framework (ATF)
• 4+ years experience in end-to-end testing on ServiceNow modules specifically ITSM & HRSD
• 3+ years experience in Developing end-to-end test plans\suites for all facets of software
testing, including UI, API automation, User Acceptance Testing (UAT), Load & Stress testing,
and Regression & Sanity testing
• Thorough understanding of testing practices (black-box testing, risk-based testing, system
testing, regression testing, exploratory testing, performance testing, etc.)
• Working knowledge of test methodologies, processes, and toolsets (Selenium Grid, Appium,
Postman, Test management tool: TestRail, Test issue tracking: JIRA,
• Understanding of continuous integration (CI) and continuous delivery (CD) practices (GitLab)
• Experience with testing on services and applications running in AWS• Experience taking projects from initial spec/requirements through design and implementation,
testing and debugging, documentation, and installation in an Agile environment
• Strong written and verbal communication skills at building and strengthening relationships
across multiple functions to drive quality through cohesive, tactical, proper testing processes
• Knowledge test status & metrics reporting, creating executive-level reports via dashboards
and the ability to convey the data in a clear and concise mannerExtra Points
• Experience with one or more of the following programming languages: Python, Java,
Javascript and/or C#Qualifications• Bachelor’s or Master’s degree in Computer Science, related technical discipline or equivalent
experience
• 6+ years of Software Quality Assurance engineering experience with focus areas on
Functional, Automation, Performance and/or DevOps
• 3+ years of hands-on experience in desktop & mobile development, execution, and
maintenance in test automation, performance testing, and DevOps testing on multiple
browsers, platforms
• 2+ years of hands-on experience in API automation
• Self-starter with an eagerness to constantly learn and share technical knowledge with team
members; Staying current on new technologies and how they integrate with our current &
future objectives
• Strong sense of ownership/‘can do’ attitude and high attention to detail
• Experience working on a distributed global team
• Ability to dive into difficult problems and deliver results on time and per specifications
• Demonstrate a high level of creativity and problem solving