Senior Manager, Marketing Operations - 215404 - Electronic Arts

Allmän information

Platser: Redwood City, California, United States of America

Plats: Los Angeles - Del Rey
Status: California
Land: United States of America

Plats: Kirkland
Status: Washington
Land: United States of America

Plats: Vancouver
Status: British Columbia
Land: Canada

Plats: Austin
Status: Texas
Land: United States of America

Plats: Orlando
Status: Florida
Land: United States of America

Roll-ID

215404

Typ av arbetare

Regular Employee

Studio/avdelning

Marketing

Flexibelt arbetsarrangemang

Hybrid

Description & Requirements

Electronic Arts skapar underhållning på en högre nivå som inspirerar spelare och fans runt om i världen. Här är alla en del av berättelsen. En del av en community där vi kommunicerar och samarbetar med varandra över hela världen. En plats där kreativiteten frodas, nya perspektiv välkomnas och idéer är viktiga. Ett team där vi tillsammans får spelen att bli levande.

Senior Manager, Marketing Operations

Electronic Arts

Los Angeles, Kirkland, Vancouver, Austin, Orlando

The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You are passionate about improving how work gets done by building scalable, repeatable processes and partnering with teams across the organization. You are comfortable working in a evolving environment, bringing structure to complex operational challenges, and identifying opportunities to improve efficiency.

You will lead operational initiatives, establish processes that support consistent execution, and collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness. You will help teams navigate change, support informed decision-making through operational and financial insights, and contribute to the continuous improvement of media operations.

You will report to the Senior Director, Operations. This is a hybrid role requiring three days per week in one of the listed office locations.

Required Competencies

You have demonstrated experience in the media buying/planning life cycles, including full-funnel marketing strategies, ad technology, media mix modeling, attribution models, and creative production pipelines.
You will navigate a matrixed media advertising environment, balancing the needs of independent product teams while aligning them toward a unified operations strategy.
You bring experience introducing new tools and new processes to teams to implement standardization of operations and reporting. Change management specialization identifying user needs and aligning them to new ways of working.
You have demonstrated financial acumen with experience managing media budgets, advanced forecasting, and collaborating with budget owners across multiple business units.
Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and our priorities.
You have experience managing across department projects and coordinating business operations across multiple teams and partners, including ownership of recurring reporting cadences, project timelines, project deliverables, and status tracking.
Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products.
Influence decisions, and build productive working relationships with teams, agency partners, and external vendors.

Experience

Minimum of 10 years of experience in full-funnel media strategy and buying within a complex, changing enterprise, or in enterprise program management leading large scale change initiatives.
5+ years of experience in Operations, Program Management, or Business Excellence within the media, tech, or video games space.
Expertise in leading large-scale organizational change and setting new standards, tools, and processes for media operations.
5+ years managing complex and dynamic budgets, handling forecasting and real-time adjustments, and managing reporting cadences to sr executives.
Bachelor's degree in Marketing, Business Management, or a related field.

Additional Qualifications

Understanding of the evolving media landscape, with experience with innovation and continuous improvement.
Hands-on experience building workflows and operating processes using modern project management tools (Airtable, Asana, ClickUp, and Jira).
Technical expertise in pulling reports from live data sources using SQL queries or agentic workflows.
You can succeed in an environment with broad latitude for decision-making and a goal of redefining continuous improvement.
Commitment to encouraging diversity, equity, and inclusion within teams and across the organization.

If you are ready to help lead the transformation of EA's media operations and set the standard for industry excellence, we encourage you to apply.

Om Electronic Arts

Vi är stolta över att ha en omfattande portfolio med spel och upplevelser, att vi finns på så många platser runt om i världen och att det finns så många olika möjligheter på EA. Vi värdesätter anpassningsförmåga, motståndskraft, kreativitet och nyfikenhet. Från ledarskap som tar fram din potential till att skapa utrymme för lärande och experimenterande ger vi dig möjlighet att göra ett bra jobb och växa med oss.

Vi tar ett helhetsgrepp med vårt förmånsprogram och fokuserar på fysiskt, emotionellt, ekonomiskt och karriärmässigt välmående för att stödja ett balanserat liv. Våra paket är skräddarsydda för att uppfylla lokala behov och kan inkludera hälsoförsäkring, stöd för psykiskt välbefinnande, pensionssparande, betald ledighet, familjeledighet, gratisspel med mera. Vi värnar om miljöer där våra team alltid kan göra sitt allra bästa.

Electronic Arts är en arbetsgivare med lika möjligheter. Alla anställningsbeslut görs utan hänsyn till ras, färg, ursprung, anor, kön, könsidentitet eller -uttryck, sexuell läggning, ålder, genetisk information, religion, funktionsvariationer, sjukdomstillstånd, graviditet, civilstånd, familjestatus, veteranstatus eller annan karakteristik som skyddas av lagen. Vi överväger även anställning av kvalificerade sökande i straffregistret, i enlighet med gällande lagar. EA gör också arbetsplatsen tillgänglig på det sätt som krävs för kvalificerade personer med funktionsvariationer, enligt gällande lagar.