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General Information

Locations: Vancouver, British Columbia, Canada 
Role ID
214247
Worker Type
Regular Employee
Studio/Department
Maxis
Work Model
Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Welcome to Maxis, home to tinkerers, craftspeople, & storytellers. Our drive is to inspire everyone to make a better world through creative play. As the developer of The Sims, we create games and experiences for millions of people around the world and are always looking for new ways to inspire our players. Maxis is a place where you can do what you love and help others grow while doing it; a place where your unique voice can be heard and seen. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is, but strive to build a world as it could be.

In this role, you will be part of the reimagining of The Sims that players know and love. The Sims is one of the top-selling PC game franchises of all time and The Sims 4 is by far our most successful Sims game. We have more than 70 million registered players of the base game. To date, The Sims 4 has shipped over 60 content packs and countless base game feature and quality of life updates. The Sims 4 continues to transcend being “just a game” and continues to be a positive force in people's lives while occupying a unique creative space in the game industry. We're excited you're interested to learn more about how you can join our team and dream big. For more information about The Sims, follow @TheSims on Twitter, Instagram and TikTok, like The Sims on Facebook, visit TheSims.com newsroom and tune into Behind The Sims on YouTube for the latest news and updates.

Responsibilities

  • Lead the configuration of storefront content based on merchandising calendar

  • Coordinate with our Quality Verification team to ensure quality releases

  • Respond to live issues and collaborate with partner teams to escalate and troubleshoot

  • Develop a detailed understanding of internal tools to guide continued improvements and validate the technical feasibility of plans

  • Partner with Product and Engineering teams to understand the strategy and translate them into technical requirements

Qualifications

  • 2+ years of experience working on live service, or social networks.

  • PC/Console-based knowledge of a live operations content release pipeline and its dependencies, with the ability to identify potential conflicts or risks.

  • Familiarity with proprietary or internal, or external live operations tools.

  • Proficiency in troubleshooting issues during different stages of the content pipeline.

  • Cross-team coordination with a variety of disciplines.

  • Guided production level quality of a live service feature or project.


Pay Transparency - North America

COMPENSATION AND BENEFITS 

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 

PAY RANGES
* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$92,900 - $129,200 CAD

Pay is just one part of the overall compensation at EA.
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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