Electronic Arts

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At Electronic Arts, we inspire the world to play. We create incredible experiences for players everywhere, and their experiences shape everything we do. Our Action Role-Playing Game (ARPG) franchises bring players into immersive worlds where choice, progression, and discovery define the experience. These titles are built on deep systems, dynamic combat, and compelling narratives that keep players engaged.

We are hiring a Manager of Player Experience (PX) Product to support these titles and lead a global team dedicated to delivering unforgettable, player-first ARPG experiences. Reporting to the Senior Manager of PX Insights, you will ensure strategic player insights are translated into clear, actionable outcomes. This role emphasizes delivering research with the speed, clarity, and quality that development teams need to make confident, timely decisions.

Responsibilities

• Lead, mentor, and grow a global PX research team, ensuring excellence in execution and delivery.
• Set high standards for speed and quality of research deliverables, ensuring timely, actionable outputs, and supporting development priorities.
• Translate strategic insights into concrete outcomes, guiding game teams with clear recommendations that shape design, gameplay, and live services.
• Align research efforts with product and development needs, so every deliverable is focused, relevant, and impactful.
• Collaborate closely with game directors, producers, and product leads to integrate player insights seamlessly into development cycles.
• Drive operational discipline in how PX research is scoped, prioritized, and delivered, balancing rigour with efficiency.
• Champion the player perspective by ensuring research outputs consistently elevate game quality and player experience.

Qualifications

• Degree in a relevant field (e.g., Product Management, Psychology, Market Research, Data Science, HCI) or equivalent industry experience.
• 5+ years in the gaming industry with proven leadership in product, player experience, or user research.
• 2+ years of people management experience with a track record of building and scaling high-performing teams.
• Proven ability to align research with business strategy, ensuring insights drive tangible franchise outcomes.
• Strong communicator with experience influencing stakeholders across disciplines and global time zones.
• Deep experience conducting and applying game user research across multiple platforms (console, PC, mobile).
• Strong knowledge of ARPG design, systems, and player motivations.