- Location: Austin
- Country: United States of America
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Description & Requirements
Electronic Arts is looking for students to join our world-class internship experience. Summer 2025 will be better than ever as we bring all interns together on-site for orientation week and prep students for future ways of work by offering remote and hybrid opportunities depending on your location. For more information about our Next-Gen Program, visit https://www.ea.com/careers/interns-and-university-graduates
Our teams build meaningful relationships with hundreds of millions of players worldwide who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touchpoints, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.
You are part of EA's Customer Experience organization that strives to make EA known for taking care of players. You will report to the Director of Product for Self-Service Fan Care and assist in the improvement and development of new player experiences in the Fan Care space.
Responsibilities
- You will conduct in-depth research and data analyses to inform product direction and better understand our players' needs for care.
- You will engage in research on product features that can be proposed for the product roadmap.
- You will define the viability of your proposed product solutions, verifying player and business value (Lifetime Value, Return on Investment).
- You will create requirements, based on your research, prototyping, and testing, acting as a bridge between player desires and technical feasibility.
- You will assist in the development of product improvements or new product developments.
Qualifications
- You are currently enrolled in a Bachelor’s Degree granting program in a related field
- You have experience in one of the following areas: product management, consumer internet products, design/creative industry
You must be available for a full-time paid internship in the summer of 2025
At this time, we are considering students who will be enrolled in an accredited degree program in the summer of 2025, slated to graduate by December 2025.
Applicants must be legally authorized to work in the US on a full-time basis during the 12-week internship. Visa sponsorship is not available for this position.