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General Information

Locations: Vancouver, British Columbia, Canada 
Role ID
214363
Worker Type
Regular Employee
Studio/Department
CT - Operations
Work Model
Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

As a Senior Technical Program Manager, you will join EA's Central Technology Operations Team and lead large-scale technology programs that enable seamless collaboration across product teams and departments. You will drive operational excellence, optimize processes, and deliver strategic technology initiatives. This role requires strong technical expertise and focuses on driving technological innovation within Central Technology.

The Operations team serves as a cross-functional partner, fostering efficiency and innovation. As a Senior Technical Program Manager, your expertise in technical program delivery, stakeholder management, and strategic planning will help advance our technological capabilities.

The Senior Technical Program Manager will report to the Director of Operations.

Location: This is a hybrid role, three days a week, onsite the studio in Vancouver.

Responsibilities:

  • Define & Lead Technical Programs: Proof of concept efforts to scope and define Technical Programs. Lead delivery, ensuring positive impact to EA's innovation goals.

  • Collaboration: Partner with senior leaders, product teams, engineering, and cross-functional partners to define, plan, and execute technology programs aligned with organizational goals, ensuring technical requirements are met.

  • Drive Alignment: Develop and maintain strong partnerships with stakeholders; facilitate alignment and transparency on program goals, progress, risks, and dependencies.

  • Communication: Provide concise, data-driven updates to stakeholders and leadership, adapting communication for all audiences.

  • Measure progress: Define, track, and analyze key performance indicators (KPIs), success criteria, and feedback mechanisms to evaluate program effectiveness and continuous improvement.

  • Manage Change: Manage change initiatives to ensure smooth adoption of new processes or technologies, minimizing resistance and maximizing strategic value.

Qualifications:

  • 8+ years of experience in program or project management within technical or engineering environments.

  • Design a program from the ground floor, by engaging early in the change process, helping assess the opportunity and defining the business need.

  • Technical knowledge with experience directly partnering with software development, or technical operations teams, ideally in the games industry.

  • Define expectations across teams, providing alignment across organizational levels.

  • Demonstrated leadership in balancing priorities, navigating ambiguity, and driving results independently.

  • Expertise in change management, with the ability to facilitate organizational and technological transitions smoothly.

  • Translate technical details for diverse audiences.

  • Collaborative and proactive mindset with passion for delivering impactful results.


Pay Transparency - North America

COMPENSATION AND BENEFITS 

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 

PAY RANGES
* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD

Pay is just one part of the overall compensation at EA.
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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