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Description & Requirements
Technical Artist, Outsource
Hybrid
EA Experiences
Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL, and The Sims, just to name a few. We're a multi-functional group with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment.
Fan Growth
EA’s Fan Growth organization is responsible for elevating the experiences customers get from our entertainment and maximizing their fun. We’re obsessed with the experiences our fans have with EA. We value people who bring new ideas and perspectives to make Fan Growth a great place to be and be from. We celebrate inclusion. It’s just as important for us to create great experiences for our people as for our players. We’re looking for people who will show up excited to work and ready for fun.
Summary
The Technical Artist, Outsource, is responsible for all vendor connectivity efforts, including network setup, pipeline validation, and training external teams. Your success means ensuring that all vendors are connected, producing content, and following established workflows. Additionally, you will implement improvements to vendor setup to accelerate onboarding and asset production. This is a hybrid role with 3 days a week in the office. You will report to the Sr. Manager of Marketing Technology. Benefits include health coverage with health care spending, retirement savings plan, gym access, free games, and plenty of additional perks!
Responsibilities
Be the primary technical liaison for onboarding and offboarding efforts between EA’s internal tools and external vendors, ensuring seamless integration and workflow alignment.
Implement vendor setup, including access management, tool configuration, and software licensing, to facilitate game capture and cinematic asset creation.
Develop and document best practices for external vendor support, detailing account setups, asset pipeline workflows, and troubleshooting protocols.
Collaborate with EA’s IT, Frostbite, and Marketing teams to resolve OS technical challenges related to game capture, real-time cinematic workflows, and custom content creation.
Find and address workflow bottlenecks, implementing technical solutions to improve vendor connectivity.
Support the validation of vendor deliverables, ensuring adherence to EA’s technical specifications and quality standards for marketing content.
Qualifications
3+ years of experience in a Technical Artist role, focusing on Perforce setup, network connectivity, and user account management.
Understand Digital Content Creation (DCC) tools such as Maya, Motion Builder, and Houdini with a focus on resolving asset pipeline issues.
Proficiency in configuring and maintaining Perforce, including proxy setup and access control.
Experience with Python scripting or other relevant programming languages to support tool development and workflow optimization.
You can diagnose network connectivity issues and resolve technical challenges related to asset management.
You can document technical processes and provide guidance to external vendors.
COMPENSATION AND BENEFITS
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.