Electronic Arts

Business Management Coordinator:

Electronic Arts:

Electronic Arts creates next-level entertainment experiences that inspire players and fans. We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. Amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, creativity thrives, new perspectives are invited, and ideas matter. We’re a team where everyone makes play happen.

 

Fan Growth:

Fan Growth is responsible for helping fans engage deeper, stay longer, and have more fun. We build strong relationships with fans through targeted marketing and loyalty programming; we provide care to help fans get the most out of their games; and we partner across EA to optimize experiences in and around our games, ensuring effortless journeys that maximize value to our fans. We seek people who bring new ideas and perspectives to make Fan Growth a great place to be and be from. 

 

Fan Growth Business Management:

 

You’re the Business Management Coordinator. You’re passionate about improving the processes necessary to keep our business operating smoothly. You pay attention to the details and work hard to keep things organized. You execute the vision created by Business Operations and Internal Comms and Experience to increase efficiency and complete work effectively. 

 

Responsibilities:

• Business Operations Coordination
• Set up tools and processes to improve efficiency, reduce repetition, and streamline common tasks
• Collaborate with managers across the organization to keep resource allocation data up-to-date
• Create and update new roles in our financial system
• Partner with Business Operations teammates to define and create reports that will enable us to continuously improve
• Maintain important business operation reporting (planned vs. actual)
• Internal Comms and Experience Coordination
• Use tools and creative solutions to measure the effectiveness of our work
• Turn campaign stats into actionable summaries we can use to improve results
• Schedule and track internal comms campaigns
• Keep our email and Slack distros updated
• Organize monthly in-person events 

 

Qualifications:

• Self-starter - you provide recommendations and take the lead without prompting.
• Curious - you know how and what to ask to make sure you understand the task at hand.
• Organizer - you’re organized, resourceful, and always looking for ways to do things better and more efficiently.
• Team player - you collaborate well with others, know how to play your position, and bring out the best in others to win as a team.
• Reliable - you bring demonstrable experience in streamlining common business processes, preferably using AI or productivity tools.
• Intermediate knowledge of the tools we use every day:
• Airtable
• Anaplan
• Google Sheets, Docs, Slides, etc.
• Miro
• Slack
• Contact Monkey
• High degree of comfort with mathematics and reporting data
• Ability to create a work-back schedule and manage it to help teammates meet deadlines