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Información general

Ubicaciones: Vancouver, British Columbia, Canada 
ID del rol
211594
Tipo de trabajador
Regular Employee
Estudio/Departamento
Other
Acuerdo de trabajo flexible
Hybrid

Descripción y requisitos

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

Our EA Experiences group (XO) is dedicated to ensuring great experiences for our growing communities around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL, and The Sims, just to name a few. We're a multi-functional group, with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences that grow and enrich how fans experience EA as we shape the future of entertainment. To empower more players and fans in new and amazing ways, we need more innovators to join our world-class team. The future of entertainment is interactive, and you can help lead that future by growing and enriching how hundreds of millions of people (and counting) find joy and belonging, forge friendships, and celebrate their lived experiences through the work we do every day, together.

Technical AI Program Manager

This is a hands-on Technical AI Program Manager role that will report to the Head of AI Enablement. You will drive the definition, delivery, and adoption of AI solutions across the EA Experiences Organization (XO). You will partner across XO teams to centralize enablement and adoption, build shared business cases, define solutions, and deliver them predictably—backed by data, insights, and AI. This role is critical to embedding AI into XO's business processes, transforming how we work, and revolutionizing content, data, insights, and creation across the organization.

Responsibilities:

  • Create and manage AI transformation programs for the EA Experiences organization that align with EA's and XO's strategies. Drive meaningful impact and improve our fan's experience.

  • Partner with XO teams to create transformation programs that drive efficiency, expansion, and transformation within their business. Successfully oversee the execution of the transformation programs.

  • Define and track key performance indicators (KPIs) and success metrics for AI initiatives, ensuring programs deliver measurable business value and ROI. Regularly communicate program status, risks, and outcomes to executive stakeholders.

  • Bridge technical and business domains by solutioning complex business requirements using novel generative AI systems and translating requirements into high level AI transformation programs.

  • Drive change management initiatives to drive AI adoption across the organization, including stakeholder education, process redesign, and organizational readiness assessments.

  • Evaluate emerging AI technologies and vendor solutions, conducting build-vs-buy analyses and making recommendations aligned with organizational capabilities and strategic objectives.

  • Craft and track team KPI's, objectives, and roadmaps, ensuring the XO AI Labs team's programs are structured, measured, and drive impact.

  • Structure and organize the XO AI Labs team operating model, ensuring smooth and effective execution in line with the team mission.

Your Qualifications:

  • 8–12+ years of experience in Sr. Program and Product Management roles, or TPM roles, leading cross-functional enterprise-scale initiatives. Experience leading AI transformation programs

  • 5+ years of experience shaping and delivering initiatives with clear benefits, success criteria, and measurable impact

  • 5+ years experience leading and scaling complex technical business transformation initiatives

  • Excellent stakeholder management, communication, and storytelling.

  • Strong understanding of AI technologies and their application within business transformation contexts

  • Knowledge of enterprise architecture, cloud service providers (AWS, GCP, Azure), engineering best practices, and generative AI engineering solutions



Acerca de Electronic Arts
Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.