Training Specialist, External Development (18-Month Temp Role) - 214004 - Electronic Arts

Información general

Ubicaciones: Vancouver - Great Northern Way, British Columbia, Canada

ID del rol

214004

Tipo de trabajador

Temporary Employee

Estudio/Departamento

Marketing

Acuerdo de trabajo flexible

Hybrid

Description & Requirements

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

EA Experiences

Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We're a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment. The External Development team in the Experiences (XO) org is seeking a Training Specialist, External Development.

Summary

The Associate Technical Artist, External Development supports vendor connectivity efforts, including network setup, pipeline validation, and assisting external teams with onboarding. You will assist the ExDev team and ensure that vendors are connected, able to produce content, and following established workflows.

Working under the guidance of the Technical Artist, you will implement standardized setup processes, support vendor operations, and help maintain efficient external development pipelines. You will focus on improving consistency and reducing friction in vendor onboarding and daily support. This is a hybrid role with 3 days a week in office. You will report to the External Development Director.

Responsibilities:

• Support onboarding and offboarding efforts for external vendors by assisting with account setup, tool access, and pipeline connectivity.

• Implement vendor setup tasks, including user account configuration, software access, and basic tool setup, following established documentation and processes.

• Help maintain vendor connectivity, troubleshoot common issues, and escalate more complex problems.

• Collaborate with the Technical Artist and other teams (Tech Design, Production, Operations) to help resolve technical issues related to game capture and asset workflows.

• Manage smaller tasks with established vendors under the direction of the Technical Artist.

• Contribute to the validation of vendor deliverables by checking for adherence to established technical specifications and workflows.

• Create documentation for vendor setup processes, workflows, and common troubleshooting steps.

• Identify minor workflow inefficiencies and suggest improvements to existing processes.

Qualifications:

• 1–3 years of experience in a Technical Artist or related role, with exposure to asset pipelines, tools, or external development workflows.

• Familiarity with Perforce or similar version control systems, including basic usage and user support.

• Experience with Digital Content Creation (DCC) tools such as Maya, MotionBuilder, or Houdini.

• Experience supporting user accounts, tool access, or software setup in a production environment.

• Strong problem-solving skills for resolving well-defined technical issues, with the ability to escalate when appropriate.

• Ability to document workflows and update existing technical documentation.

• Effective communication skills when working with internal teams and external partners.

• Familiarity with Python or other scripting languages.

Acerca de Electronic Arts

Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.