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Información general

Ubicaciones: Orlando, Florida, United States of America 
ID del rol
213682
Tipo de trabajador
Regular Employee
Estudio/Departamento
People Experience & Workplaces
Acuerdo de trabajo flexible
On Site

Description & Requirements

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

Workplace Experience Manager, Site Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.

WE are strategic partners to the business, helping translate organizational needs into workplace solutions that  scale globally and work locally.

About the Role

Reporting to the Regional Director, the WE Manager manages the daily delivery of workplace services at our Orlando office.

This role leads the day-to-day delivery of workplace services, supports an onsite team, and partners with local stakeholders to ensure safe, efficient, and employee-focused operations. The WE Manager ensures standards are met, escalations are addressed appropriately, and enterprise initiatives are implemented effectively at the site level.

Main Responsibilities

Site Operations & Service Delivery

  • Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
  • Implement new and improved standards or processes to support an evolving culture and environment.
  • Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
  • Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
  • Maintain site standards for safety, compliance, and employee experience.

Team Leadership

  • Provide operational leadership to the site WE team and meet a high level of service excellence standards.
  • Promote a culture of collaboration, ownership, and customer-centric service delivery.

Stakeholder Partnership

  • Serve as a trusted WE partner to site stakeholders, building strong, collaborative relationships.
  • Communicate operational priorities, updates, and risks.
  • Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

Financial & Compliance Support

  • Manage the site operational budget.
  • Monitor expenses and identify cost efficiencies.
  • Ensure adherence to safety, regulatory, and company policies.

Change & Initiative Implementation

  • Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.
  • Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

You Will Need

  • 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.
  • Experience leading onsite teams.
  • Problem-solving skills to approach different working styles and needs.
  • Experience supporting and managing site-level budgets, with attention to transparency and accountability.
  • Build collaborative, respectful relationships with different stakeholders and contribute ideas across all levels.
  • Experience in high-level communicating with the ability to engage diverse audiences.
  • Experience in managing various projects and priorities.

Your success means

  • The site runs efficiently with consistent service standards.
  • The Workplace team is engaged and performing well.
  • Operational issues are resolved quickly and appropriately escalated when needed.
  • Stakeholders feel supported and informed.
  • Budgets are monitored responsibly and compliance standards are met.
  • Site-level initiatives are implemented smoothly.


Acerca de Electronic Arts
Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.