Work Model: 5 days Onsite 

 The Challenge Ahead

The Workplace Experience (WE) team strives to create healthy, secure workplaces that invigorate and inspire our people to be their best selves. Our workplace experience reflects EA’s culture and values allowing us to attract, engage and retain diverse people while providing the social environment for them to connect with each other and do their best work.

The role of the WE Specialist is to assist the local WE Team with communications & community engagement, office management, vendor management.

Communications & Community Engagement

• Design

• Responsible for launching our next EA webpages for EA cafe and merch store.
• Creates and design campaigns for events, engagement, and others, proposing innovative solutions to problems through communication campaigns.
• Manages physical and digital signage.
• Creates and shares content for AV screens and managing site communications.
• Prepares artwork files in line with EA design principles and guidelines.
• Maintains EA pages up to date (EA World, Cafe menu, Gym schedule, FMI, etc…).
• Assists with moderate daily activities related to Facilities support such as moves, changes and conference room layout, layout, or audio/ visual equipment installation, set up and operation, company store, reception services.

• Community & Social

• Leads internal clubs & other social activities talking to advocates to maintain engagement.
• Supports the company benefits program, communication, and wellbeing initiatives, working alongside an open group of employees to drive and promote inclusion. Use social media and other tools to share location related news, achievements, and interests.

• Event Management
  • Organizes and manages onsite/offsite events and team meetings, including logistics and catering.

Office Management

• Responsible for the seamless operation of daily office functions, ensuring a supportive and efficient work environment.
• Provides onsite and offsite employee support, including addressing questions, assisting new hires and transfers, setting up band rooms, handling incidents.

• Contributes to creative solutions to enhance workplace dynamics.

Vendor Management

• Daily management of cleaning protocols, reception and mailroom operations.
• Regular KPIs and SLA review with service POCs.
• Perform RFTs to ensure EA and services remain competitive with market offering.

Key Competencies

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Creative problem-solving abilities.
• Ability to work independently and collaboratively.
• Keeps up-to-date with the latest tech trends and integrates innovative solutions to improve communication and collaboration.
• Demonstrates a strong ability to leverage data, AI, and emerging technologies to enhance workplace efficiency and effectiveness.
• Graphic design and aesthetic sense of spaces.
• Resourcefulness: Overcomes barriers, innovative and open to new ways of working
• Project management: Medium understanding of the components of project management and project phases. Communicates process changes, improvement, projects, etc.

Previous Experience & Qualifications

• 3+ years’ experience within a multinational and culturally diverse company is preferred.
• Experience within the hospitality, real estate or facilities management industry is preferred.
• Proficiency English level mandatory.
• Strong skills in design software (Illustrator, Photoshop, Adobe Acrobat, Web design)
• Strong aesthetic sense in interior design.