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Informations générales

Sites : Los Angeles - Del Rey, California, United States of America 
ID du rôle
212005
Type de candidat
Regular Employee
Studio/service
EA Studios - Quality Verification
Organisation de travail flexible
Hybrid

Descriptions et critères

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

The Battlefield franchise continues to expand its Free-to-Play and Battle Royale experiences, and we are looking for an experienced Development Director to lead Quality Verification (QV) efforts for this product pillar. You will oversee quality execution across development and live service, ensuring a high-quality, scalable, and reliable player experience.

You will sit at the intersection of development, live operations, and player quality, serving as a critical partner across multiple teams throughout the product lifecycle. You will lead QV strategy, people management, and cross-team collaboration while being the primary QV leader for Battlefield's Free-to-Play and Battle Royale products.

You will report directly to Director of Software Delivery, Battlefield QV.

We are a hybrid remote/in-office team.

Responsibilities

  • Live Service Quality & Game Operations
  • Lead quality strategy for live service operations supporting Battlefield's Free-to-Play and Battle Royale experiences.
  • Partner with Game Operations, Live Service, and Development leadership to anticipate risks, establish quality guardrails, and ensure smooth daily live operations.
  • Oversee monitoring of real-time game health metrics, error logs, crash data, and service telemetry to identify trends and lead quality improvements.
  • Lead release readiness, live-site incident response, and post-release quality evaluations, ensuring quality with internal and external partners.
  • Use data and insights to assess release progress, readiness, and approval.
  • Development Support & Pre-Release Quality
  • Oversee QV execution for in-development features from concept through submission and live deployment.
  • Partner with Engineering, Production, Design, and Product teams to define test strategies, quality requirements, and acceptance criteria.
  • Standardize and improve workflows and planning practices across the Battlefield franchise to lead predictability and delivery confidence.
  • Ensure test strategies, coverage, and validation approaches scale for high-frequency Free-to-Play and Battle Royale content updates.
  • Coordinate agreement on priorities, risks, and quality outcomes throughout development.
  • Quality Strategy & Continuous Improvement
  • Advance QV practices across Battlefield by advocating for defect prevention, improving containment strategies, and expanding test automation and tooling.
  • Promote data-informed decision-making through the use of telemetry, insights, and quality metrics.
  • Contribute to studio-wide and franchise-level plans that enhance quality standards player experience.

People Leadership

  • Build, mentor, and lead a high-performing team of Quality Designers and QV leaders, including hiring, onboarding, coaching, performance management, and long-term career development.
  • Foster a culture of ownership, accountability, collaboration, and player-first thinking.
  • Ensure team structure, resourcing, and skills align with our product needs.


Qualifications 

Required

  • Bachelor's degree or equivalent professional experience in the games or software industry.
  • 7+ years of experience in Quality Assurance / Quality Verification within game or software development or related field.
  • At least 4 years of experience in a leadership or people-management role.
  • Experience supporting live service, Free-to-Play, or Battle Royale products, including post-launch operations.
  • Proven ability to collaborate effectively with partners and distributed teams.
  • Experience presenting to senior leadership and team verbally and in writing.
  • Demonstrated experience delivering high-quality player and product experiences.

Relevant

  • Familiarity with common game development engines and toolsets (e.g., Unreal, Unity).
  • Experience with industry-standard project and test management tools such as JIRA, Confluence, DevTest, or TestRail.
  • Working knowledge of Agile development methodologies, including Scrum and Kanban.
  • Experience using data analysis and visualization tools (e.g., Power BI).
  • Familiarity with test automation frameworks and telemetry or observability systems.

What This Role isn't

  • This is not an individual contributor role.
  • While you will maintain engagement with quality execution, you will not focus on completing routine testing tasks.
  • You will be in a leadership position focused on people management, quality strategy, cross-team orchestration, and delivering a high-quality Battlefield live service experience.
  • California (depending on location e.g. Los Angeles vs. San Francisco)
    • $138,400 - $211,700 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.