Director of Game Services (Apex Legends) - 211092 - Electronic Arts

Informazioni generali

Località: Los Angeles - Chatsworth, California, United States of America

Sede: Vancouver - Great Northern Way
Stato:
Paese: Canada

ID del ruolo

211092

Tipo di dipendente

Regular Employee

Studio/Reparto

EA Studios - Respawn

Modalità di lavoro flessibile

Hybrid

Descrizione e requisiti

Electronic Arts crea esperienze di intrattenimento di livello superiore che ispirano giocatori e fan in tutto il mondo. Qui, tutti fanno parte della storia. Parte di una comunità che si connette in tutto il mondo. Un luogo dove la creatività prospera, vengono stimolate nuove prospettive e le idee contano. Una squadra in cui tutti possono giocare.

We are looking for a Director of Game Services that is an industry expert on managing a premiere live service game utilizing technologies and strategies that focus on the player experience and satisfaction. This role has an operational focus with a deep business reach that affects the outcomes of the Apex Legends franchise at Respawn Entertainment. This talented individual will apply their years of engineering and live service experience to design, document, and deliver tools, systems, and services while reporting to the Head of Online Services. If this sounds like you, we would love to meet you.

What you will do

Lead your team through strategic planning, people development, and live services development and delivery milestones
Work collaboratively as a technical liaison for the Head of Online Services on all major projects within your technical domain
Become a trusted and effective member of the senior engineering leadership team of Online Services.
Write and review code across various domains and service tiers of critical importance to achieving the studio's strategic goals
Design, review, build, deploy, and operate the technical live services that our players rely upon daily
Collaborate with engineers and staff from various departments demonstrating your competency, capabilities, focus, and sense of ownership for key projects
Principally or support the writing technical design documents, run books, standard operating procedures, and other forms of documentation that enrich our engineering culture
Understand and demonstrate your knowledge of business critical production cloud architecture as expressed through presentations, diagrams, and documentation
10 years of demonstrable software engineering experience

Ideally, you will have

Experience building and operating multi-tiered customer facing applications and services
Experience with Technical Operations and 24x7 support
Have worked with OKRs and KPIs and applied them as a measurement of strategic progress
A deep understanding of process and practices that improve the player and developer experience through automation
An excellent grasp of business English in both oral and written forms
An excellent grasp of modern security concepts and their application in code and systems design
Ability to generate flowchart, sequence, and C4 diagrams
A programming language polyglot that can objectively reason about when, where, and why to use specific languages, protocols, and patterns focused on quality and time to delivery
Able to both understand and educate the architecture of business critical production cloud systems find and resolve issues quickly
Experience with modern source code management systems (Perforce, Git, etc)
Bachelor's degree in Computer Science or a related field, or equivalent experience.

Other qualities we look for

Experience with Security and Anti-Cheat tools and services
Experience with CDNs and content delivery networks
Passion for video games and the development process
Experience with JIRA or equivalent
Experience with two or more Cloud providers (AWS, Azure, GCP, etc)
Experience working with development to deployment build pipelines (CICD)
A champion of psychological safety

Su Electronic Arts

Siamo orgogliosi di avere un ampio catalogo di giochi ed esperienze, sedi in tutto il mondo e opportunità in tutta EA. Diamo valore a adattabilità, resilienza, creatività e curiosità. Dalla leadership che esalta il tuo potenziale alla creazione di spazi per l'apprendimento e la sperimentazione, ti incoraggiamo a fare grandi lavori e a perseguire le opportunità di crescita.

Adottiamo un approccio olistico per i nostri programmi di benefit, enfatizzando il benessere fisico, emotivo, finanziario, lavorativo e collettivo a sostegno di una vita equilibrata. I nostri pacchetti sono pensati per soddisfare le esigenze locali e possono includere copertura sanitaria, assistenza per la salute mentale, risparmi per la pensione, permessi retribuiti, congedi familiari, giochi gratuiti e altro ancora. Creiamo ambienti in cui i nostri team possono sempre dare il meglio in ciò che fanno.

Electronic Arts è un datore di lavoro che rispetta le pari opportunità. Tutte le decisioni di impiego sono prese senza tenere conto di razza, colore, origine nazionale, discendenza, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazioni genetiche, religione, disabilità, condizione medica, gravidanza, stato civile, stato familiare, stato di veterano, o qualsiasi altra caratteristica protetta dalla legge. In conformità con le leggi vigenti, prendiamo in considerazione anche i candidati qualificati con precedenti penali. EA rende inoltre disponibili strutture lavorative per persone qualificate con disabilità, come richiesto dalle leggi vigenti.