Electronic Arts

Workplace Experience Engagement Lead

Vancouver, BC - Onsite

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard. That's why we employ the most creative, passionate people in the industry.

The Challenge Ahead

The Workplaces team oversees workplace environments and the related employee experience globally and delivers and maintains spaces that are vibrant, fresh, branded, and inspiring. The team also provides relevant programs that differentiate EA as an employer of choice and support EA's ability to attract and retain the talent needed to power our Company.

Workplace Experience is focused on services and programs that:

• Directly impact employee effectiveness and cultivate company culture

• Provide a healthy physical office environment

• Create a global physical setting and workplace experience while reflecting local culture

• Build community and connectedness among our people

• Directly contribute to fostering EA's values

• Apply best practices in environment design

The Workplace Experience Engagement Lead is a dynamic, imaginative, and detail-oriented professional with a passion for designing and delivering exceptional employee experiences. Anchored in a deep understanding of workplace culture and employee engagement, this role is pivotal in shaping how our teams connect, celebrate, and thrive at EA Vancouver.

Reporting to the Workplace Experience Manager, the Engagement Lead will curate and execute a diverse range of onsite and hybrid activations, communications, and cultural initiatives that foster a vibrant and inclusive workplace. With a strategic mindset and a high aptitude for event planning, you will lead the charge in creating approximately 2–4 impactful engagements each month for our 2,200+ employees—ranging from large-scale celebrations to intimate moments of connection.

This is a unique opportunity to influence the employee experience through creativity, operational excellence, and a deep commitment to cultivating a workplace where people feel energized, valued, and inspired.

Responsibilities:

As the Engagement Lead, you will be the creative force behind EA Vancouver's employee engagement strategy—designing and delivering experiences that inspire connection, celebrate culture, and elevate the everyday. You'll work independently and collaboratively to bring bold ideas to life, from large-scale activations to intimate moments of engagement.

• Lead end-to-end planning and execution of in-person and hybrid employee events, including concept development, logistics, vendor management, contract negotiation, budget tracking, and post-event analysis.

• Design and maintain an annual engagement calendar with a clear budget and resource plan for each initiative, ensuring a balanced mix of large and small-scale experiences.

• Continuously innovate how we connect and build community across EA Vancouver by introducing fresh ideas and creative approaches to engagement.

• Serve as the primary point of contact for onsite meetings, multi-day team activations, and studio tours for employees and external guests.

• Partner with Employee Resource Groups (ERGs) to support inclusive programming and amplify cultural moments across the studio.

• Ensure excellence in our physical spaces, maintaining standards for meeting rooms, event areas, and public zones to support a welcoming and functional environment.

• Manage internal communications related to Workplace Experience, including writing and designing emails, Slack messages, newsletters, event notices, FAQs, and invitations.

• Oversee Slack channels managed by Workplace Experience, ensuring timely responses and engaging content.

• Coordinate digital and physical signage to support events and workplace initiatives.

• Maintain relationships with preferred vendors, ensuring quality, reliability, and alignment with EA's brand and values.

• Collaborate with the EA Vancouver Experience Company Store to integrate engagement opportunities and merchandise into cultural moments.

• Support the Site Lead in building strong relationships with business units, partners, and stakeholders to align engagement efforts with broader organizational goals.

• Evolve the Engagement Playbook, refining standards and practices to meet the changing needs of our teams and elevate the onsite experience.

• Provide operational support to the Site Specialist, contributing to the seamless delivery of Workplace Experience programs and services.

Qualifications:

• Bachelor's degree in hospitality management, marketing, communications, event planning, or a related field is preferred—but not required. Equivalent professional experience will be considered.

• Minimum of 3+ years of hands-on experience in hospitality, with a focus on event planning, food & beverage coordination, and meeting logistics.

• Experience designing and executing engaging employee experiences, including large-scale events for up to 2,200 participants.

• Approach challenges with innovative and practical solution, with experience developing unique and memorable engagement initiatives.

• Strong communication and interpersonal skills with the ability to foster connections across varied teams and stakeholders.

• Adept at independently navigating tasks, adapting to evolving priorities, and delivering consistent results.

• Experience handling confidential and sensitive information with discretion and professionalism.

• Proficiency in MS Office, Google Workspace, and project management tools.

• Graphic design and content creation skills using tools such as Adobe Illustrator, Photoshop, Premiere, and Canva.

• Communicate ideas clearly through writing and visual formats for internal communications, including newsletters, Slack posts, and event collateral.

• Solid project management capabilities—able to define goals, establish deliverables, create roadmaps, and execute on time and within budget.

• Proficient in organizing workload, managing time, and ensuring careful review of work.

• Budget management experience, including planning, tracking, and reporting.

• Comfortable taking actions, making decisions, and adapting to evolving priorities.