Electronic Arts

Our EA Experiences group (XO) is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We’re a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment.

To empower more players and fans in new and amazing ways, we need more innovators to join our world-class team. The future of entertainment is interactive, and you can help lead that future, by growing and enriching how hundreds of millions of people (and counting) find joy and belonging, forge friendships, and celebrate their lived experiences through the work we do every single day, together.

AI Solutions Engineer | EA Experiences

As an AI Solutions Engineer for EA Experiences, you will be an innovator and creator of cutting-edge AI solutions, solutions that keep our fans at the center of everything we do. You will collaborate closely with teams across EA Experiences, developing and understanding of their business, their challenges, and their opportunities. You will rapidly create innovative AI solutions using cutting-edge AI technologies that provide increase efficiency and help our teams focus on what matters most, our fans.

This is an internal enablement role focused on building and productionizing GenAI solutions for XO teams

Responsibilities:

Implement AI solutions to enable efficiency, expansion, and transformation across EA Experiences, directly aligned with EA Experiences' goals. You will:

• Stay informed on the evolution of AI technologies and opportunities to drive efficiency, expansion, and transformation

• Have a deep understanding of AI technologies and solutions, specifically focusing on how they can be integrated into business processes and systems to enhance efficiency

• Lead collaborative efforts with EA Experiences teams to understand their business, processes, opportunities, and challenges.

• Identify opportunities for developing creative AI solutions that enable our teams to focus on creative and innovative work that keeps our fans at the center of what we do

• Be an AI evangelist, promoting the use of AI as a force-multiplier

Your Qualifications:

• 4 years + experience rapidly prototyping and deploying robust production solutions incorporating software engineering, infrastructure, architectural, and security best practices

• Python development skills, C#, JavaScript, HTML, and CSS is beneficial

• Experience using agentic AI software engineering solutions such as Cursor

• Extensive experience engineering AI solutions and excellent working knowledge of:

  • Prompt and context engineering

  • AI agents, agentic architectures, tool calling, and Model Context Protocol (MCP)

  • AI assistants, RAG, embeddings, and vector databases

  • Model tuning, evaluation, benchmarking, and guardrails

• A comprehensive understanding of architecture and design principles, and cloud services, such as:

  • AWS, Azure, and GCP cloud services

  • Enterprise architecture and microservices design

  • Observability and telemetry

  • Infrastructure as code and CI/CD

• Experience navigating the legal, ethical, and security implications for AI

• Thrive working both collaboratively and independently

• Excellent creative, critical thinking, and problem solving skills

• Enjoy and prioritize continual learning- and staying up to date with the newest technologies and solutions and can understand how they can benefit EA Experiences

• Demonstrated ability to clearly and succinctly articulate complex concepts at a senior level

• Experience integrating AI solutions specifically with AAA Console/PC games and businesses is beneficial