Electronic Arts

Marketing

The future of entertainment is interactive, and our Marketing team plays an important role in this future by building content, culture, and community around our brands. We empower audiences to Play, Create, Watch, and Connect across our amazing franchises and experiences, including The Sims, Madden NFL, EA SPORTS FC, Apex Legends, and Battlefield. We’re a multi-functional group, with world-class expertise in building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem.

Summary

The Connected Technology team is looking for a platform solutions engineer. As a solutions engineer you'll help to design solutions, provide technical guidance on those solutions to those building it, and assist with documentation about those solutions and help educate users of those solutions on how to use them. Connected Technology is responsible for building and maintaining EA's centralized, always-on, automated messaging program that's used to create engagement across digital channels. You will report to the Sr. Platform Solutions Engineer. This is a fixed-term (12 months) contract role. The position is hybrid at one of the following EA campuses: Seattle or Vancouver, BC.

Responsibilities:

• Create technical documentation, including blueprints and change management documentation.

• Build, test, and deploy technical solutions within our email marketing platform, and help test solutions that require building by our engineering team.

• Help manage the scripts and HTML email templates in our email marketing platform.

• Manage technical updates to our transactional email templates and trigger configurations within our email service provider.

• Troubleshoot and help to solve problems in a highly visible environment.

Qualifications:

• 4+ years of email marketing experience

• 3+ years of experience with major email service provider (ESP) platforms, including their scripting language.

• 3+ years of free hand (expert) HTML, CSS, and JSON experience

• 3+ years of free hand (expert) SQL experience

• Bachelor’s Degree or equivalent experience required.

Skills:

• Sound technical foundation, with the ability to understand complex technical concepts.

• Understanding of software development methodologies, including Agile and Scrum.

• Experience writing technical blueprints and creating wireframes.

• Knowledge of marketing-related software and tools, such as SQL, API, JIRA / Confluence (or similar project management and collaboration platforms).