Electronic Arts

SEIII/SRE Engineer

Responsibilities:

• You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.

• You will help build and operate a unified platform across EA, extract and process massive data from spanning 20+ game studios, and use the insight to serve massive online requests

• You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.

• You will perform root cause analysis and post-mortems with an eye towards future prevention.

• You will design and build CI/CD pipelines.

• You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.

• You will produce documentation and support tooling for online support teams.

• You will develop reporting systems that inform on important metrics, detect anomalies, and forecast future results

• Develop and Operate both SQL and NoSQL solutions

• You will build complex queries to solve data mining problems

• You will develop large-scale online platform to personalize player experience and provide reporting and feedback

• You will help in interviewing and hiring the best candidates for the team

• You will help mentor the team members and help them grow in their skillsets

• You will be responsible for driving growth and modernization efforts and projects for the team

Qualifications:

• 8 years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), VMWare ecosystems, Kubernetes, or Docker.

• 8 years of experience supporting high-availability production-grade Data infrastructure and applications with defined SLIs and SLOs.

• Systems Administration or Cloud experience, including a strong understanding of Linux / Unix.

• Network experience, including an understanding of standard protocols/components.

• Automation and orchestration experience including Terraform, Helm, Chef, Packer.

• Experience writing code in Python, Golang, or Java.

• Experience with Monitoring tech stack like Prometheus, Grafana, Loki, Alertmanager

• Experience with distributed system to serve massive concurrent requests

• Experience working with large-scale systems and data platforms/warehouses