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Maklumat Am

Lokasi: Orlando, Florida, United States of America 
ID Peranan
213682
Jenis Pekerja
Regular Employee
Studio/Jabatan
People Experience & Workplaces
Pengaturan Kerja Fleksibel
On Site

Description & Requirements

Electronic Arts mencipta pengalaman hiburan tahap seterusnya yang memberi inspirasi kepada pemain dan peminat di seluruh dunia. Semua orang adalah sebahagian daripada kisah di sini. Sebahagian daripada komuniti yang terhubung merentasi dunia. Tempat di mana kreativiti berkembang maju, perspektif baharu di alu-alukan dan idea adalah penting. Satu pasukan di mana semua orang terlibat dalam permainan.

Workplace Experience Manager, Site Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.

WE are strategic partners to the business, helping translate organizational needs into workplace solutions that  scale globally and work locally.

About the Role

Reporting to the Regional Director, the WE Manager manages the daily delivery of workplace services at our Orlando office.

This role leads the day-to-day delivery of workplace services, supports an onsite team, and partners with local stakeholders to ensure safe, efficient, and employee-focused operations. The WE Manager ensures standards are met, escalations are addressed appropriately, and enterprise initiatives are implemented effectively at the site level.

Main Responsibilities

Site Operations & Service Delivery

  • Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
  • Implement new and improved standards or processes to support an evolving culture and environment.
  • Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
  • Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
  • Maintain site standards for safety, compliance, and employee experience.

Team Leadership

  • Provide operational leadership to the site WE team and meet a high level of service excellence standards.
  • Promote a culture of collaboration, ownership, and customer-centric service delivery.

Stakeholder Partnership

  • Serve as a trusted WE partner to site stakeholders, building strong, collaborative relationships.
  • Communicate operational priorities, updates, and risks.
  • Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

Financial & Compliance Support

  • Manage the site operational budget.
  • Monitor expenses and identify cost efficiencies.
  • Ensure adherence to safety, regulatory, and company policies.

Change & Initiative Implementation

  • Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.
  • Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

You Will Need

  • 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.
  • Experience leading onsite teams.
  • Problem-solving skills to approach different working styles and needs.
  • Experience supporting and managing site-level budgets, with attention to transparency and accountability.
  • Build collaborative, respectful relationships with different stakeholders and contribute ideas across all levels.
  • Experience in high-level communicating with the ability to engage diverse audiences.
  • Experience in managing various projects and priorities.

Your success means

  • The site runs efficiently with consistent service standards.
  • The Workplace team is engaged and performing well.
  • Operational issues are resolved quickly and appropriately escalated when needed.
  • Stakeholders feel supported and informed.
  • Budgets are monitored responsibly and compliance standards are met.
  • Site-level initiatives are implemented smoothly.


Tentang Electronic Arts
Kami berbangga mempunyai portfolio permainan dan pengalaman yang luas, lokasi di seluruh dunia dan peluang merentasi EA. Kami menghargai kebolehsuaian, ketahanan, kreativiti dan sifat ingin tahu. Daripada kepimpinan yang menyerlahkan potensi anda, kepada mewujudkan ruang untuk pembelajaran dan membuat uji kaji, kami memperkasakan anda untuk melakukan kerja-kerja yang hebat dan mengejar peluang untuk pertumbuhan.

Kami mengambil pendekatan yang holistik dengan program manfaat kami, memberi tumpuan kepada fizikal, emosi, kewangan, kerjaya, dan kesejahteraan komuniti untuk menyokong kehidupan yang seimbang. Pakej kami disesuaikan untuk memenuhi keperluan setempat dan mungkin merangkumi perlindungan penjagaan kesihatan, sokongan kesejahteraan mental, simpanan persaraan, cuti bergaji, cuti keluarga, permainan percuma dan banyak lagi. Kami memupuk persekitaran di mana pasukan kami sentiasa boleh membawa pengalaman terbaik mereka.

Electronic Arts adalah majikan peluang yang sama rata. Semua keputusan pekerjaan dibuat tanpa mengambil kira kaum, warna kulit, asal negara, keturunan, jantina, identiti atau penzahiran jantina, orientasi seksual, umur, maklumat genetik, agama, kecacatan, keadaan perubatan, kehamilan, status perkahwinan, status keluarga, status veteran, atau mana-mana ciri lain yang dilindungi oleh undang-undang. Kami juga akan mempertimbangkan pemohon pekerjaan berkelayakan yang mempunyai rekod jenayah selaras dengan undang-undang yang berkenaan. EA juga menyediakan tempat tinggal di tempat kerja untuk individu yang berkelayakan dengan kecacatan seperti yang dikehendaki oleh undang-undang yang berkenaan.