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일반 정보

지역: Orlando, Florida, United States of America 
역할 ID
213682
근로자 유형
Regular Employee
스튜디오/부서
People Experience & Workplaces
유연근무제
On Site

설명 및 참여 요건

Electronic Arts는 전 세계 플레이어와 팬들에게 영감을 불어넣을 차세대 엔터테인먼트 경험을 제작합니다. 여기에선 모든 이가 이야기의 일부가 됩니다. 전 세계를 연결하는 커뮤니티의 일부이자 창의력이 번창하고 새로운 관점을 제시하며 아이디어가 중요한 곳이며 모두가 플레이 제작에 참여할 수 있는 팀입니다.

Workplace Experience Manager, Site Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.

WE are strategic partners to the business, helping translate organizational needs into workplace solutions that  scale globally and work locally.

About the Role

Reporting to the Regional Director, the WE Manager manages the daily delivery of workplace services at our Orlando office.

This role leads the day-to-day delivery of workplace services, supports an onsite team, and partners with local stakeholders to ensure safe, efficient, and employee-focused operations. The WE Manager ensures standards are met, escalations are addressed appropriately, and enterprise initiatives are implemented effectively at the site level.

Main Responsibilities

Site Operations & Service Delivery

  • Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
  • Implement new and improved standards or processes to support an evolving culture and environment.
  • Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
  • Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
  • Maintain site standards for safety, compliance, and employee experience.

Team Leadership

  • Provide operational leadership to the site WE team and meet a high level of service excellence standards.
  • Promote a culture of collaboration, ownership, and customer-centric service delivery.

Stakeholder Partnership

  • Serve as a trusted WE partner to site stakeholders, building strong, collaborative relationships.
  • Communicate operational priorities, updates, and risks.
  • Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

Financial & Compliance Support

  • Manage the site operational budget.
  • Monitor expenses and identify cost efficiencies.
  • Ensure adherence to safety, regulatory, and company policies.

Change & Initiative Implementation

  • Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.
  • Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

You Will Need

  • 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.
  • Experience leading onsite teams.
  • Problem-solving skills to approach different working styles and needs.
  • Experience supporting and managing site-level budgets, with attention to transparency and accountability.
  • Build collaborative, respectful relationships with different stakeholders and contribute ideas across all levels.
  • Experience in high-level communicating with the ability to engage diverse audiences.
  • Experience in managing various projects and priorities.

Your success means

  • The site runs efficiently with consistent service standards.
  • The Workplace team is engaged and performing well.
  • Operational issues are resolved quickly and appropriately escalated when needed.
  • Stakeholders feel supported and informed.
  • Budgets are monitored responsibly and compliance standards are met.
  • Site-level initiatives are implemented smoothly.


Electronic Arts 소개
EA는 전 세계의 다양한 게임과 경험, 지역, 그리고 기회에 대한 광범위한 포트폴리오를 보유함에 있어 자랑스럽게 생각합니다. 당사는 적응력, 회복력, 창의성, 호기심을 중시합니다. 잠재력을 발휘하는 리더십부터 학습과 실험을 위한 공간을 만드는 것까지, 당사는 여러분이 훌륭한 일을 하고 성장의 기회를 추구할 수 있도록 힘을 실어드립니다.

EA는 신체적, 정서적, 재정적, 직업적, 지역 사회 복지를 강조하는 복리후생 프로그램으로 균형 잡힌 삶을 지원합니다. 당사의 패키지는 지역적 필요에 따라 맞춤형으로 구성되어 있으며, 의료 보험, 정신 건강 지원, 퇴직 연금, 유급 휴가, 가족 휴가, 무료 게임 등이 포함될 수 있습니다. 당사는 팀이 항상 최선을 다할 수 있는 환경을 육성합니다.

Electronic Arts는 동등한 고용 기회를 제공합니다. 채용에 관한 모든 결정은 인종, 피부색, 출신 국가, 혈통, 성별, 성 정체성 또는 성 표현, 성적 성향, 나이, 유전 정보, 종교, 장애, 질병, 임신, 결혼, 가족 상황, 군 복무 여부 또는 기타 법으로 보호되는 기타 특성과 관계없이 내려집니다. 당사는 또한 해당 법률에 따라 전과 기록이 있는 자격을 갖춘 지원자도 채용 대상으로 고려합니다. 또한, EA는 관련 법률에서 요구하는 대로 장애가 있는 자격을 갖춘 개인을 위한 직장 내 편의 시설을 마련합니다.