Electronic Arts

Director, Workforce Engagement (Labor Relations)

Electronic Arts

Redwood City

At Electronic Arts, we believe that to accomplish our vision of inspiring the world to play, we must first inspire those who choose to work for and with us to do their best work. As the Director, Workforce Engagement (North America), you will report to the Global Head of Workforce Engagement and work closely with our partners throughout the company to develop strategies and lead initiatives that promote positive employee experiences that are both compliant with local labor requirements and organizationally relevant across North America.

The Workforce Engagement team strives to ensure that we are equipped with the knowledge, tools and support systems necessary to maintain healthy, productive relationships with our diverse, creative workforce. In partnership with other members of People Experience (HR) and legal, we work to ensure our policies and practices take the full worker experience into account and mechanisms are in place to meaningfully monitor and respond to shifts in sentiment related to their experience. This is a hybrid role requiring three days a week in office, and is based in one of the following locations: Redwood City, Los Angeles - Dey Rey, Austin, or Orlando. Some travel required.

Responsibilities:

• Work with local partners to develop and implement country and region-specific labor strategies in support of our desired workplace culture and in compliance with local laws.
• Continuously assess the external employment and labor landscape across the region and identify potential impact to EA's business and talent strategies.
• Work across various levels of the organization to influence programs, practices, and organizational adjustments that preserve and enhance positive workforce relations.
• Partner with senior leaders and internal/external counsel to represent EA's interests in labor contract negotiations as needed.
• Advise senior leadership regarding sensitive workforce matters
• Identify and implement solutions to mitigate risks to positive workforce engagement.
• Support multi-level training programs designed to ensure positive workforce engagement and ongoing compliance to local labor laws and best practices.
• Implement processes to respond to time-sensitive workforce engagement matters.
• Monitor applicable CBAs (Collective Bargaining Agreements) to ensure ongoing compliance with terms and remediation of any identified risks.
• Manage a growing team

Qualifications:

• Bachelor's degree in a related field; Advanced degree in Law, HR or Employee/Labor Relations a positive.
• 8+ years in Employee Relations or related roles directly reacting to and managing complex employee relations issues or advising corporate clients about employment policies and programs
• Experience building and auditing corporate procedures with an 'employee experience' mindset
• Excellent written and engagement skills
• Experience working with employees and managers in a global matrixed organization to resolve issues and perform root cause analysis
• Experience advising and working with partners at all levels of seniority
• Experience with North American labor and employment laws
• Can deal with complex issues while maintaining composure.
• Experienced advocate who uses good reasoning
• Experienced in collecting, analyzing, interpreting, and making recommendations based on people-related data
• Experience in tech, entertainment or gaming industries preferred.