Electronic Arts

Welcome to Maxis, home to tinkerers, craftspeople, & storytellers. Our drive is to inspire everyone to make a better world through creative play. As the developer of The Sims, we create games and experiences for millions of people around the world and are always looking for new ways to inspire our players. Maxis is a place where you can do what you love and help others grow while doing it; a place where your unique voice can be heard and seen. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is, but strive to build a world as it could be.

In this role, you will be part of the reimagining of The Sims that players know and love. The Sims is one of the top-selling PC game franchises of all time and The Sims 4 is by far our most successful Sims game. We have more than 70 million registered players of the base game. To date, The Sims 4 has shipped over 60 content packs and countless base game feature and quality of life updates. The Sims 4 continues to transcend being “just a game” and continues to be a positive force in people's lives while occupying a unique creative space in the game industry. We're excited you're interested to learn more about how you can join our team and dream big. For more information about The Sims, follow @TheSims on Twitter, Instagram and TikTok, like The Sims on Facebook, visit TheSims.com newsroom and tune into Behind The Sims on YouTube for the latest news and updates.

Responsibilities

• Lead the configuration of storefront content based on merchandising calendar

• Coordinate with our Quality Verification team to ensure quality releases

• Respond to live issues and collaborate with partner teams to escalate and troubleshoot

• Develop a detailed understanding of internal tools to guide continued improvements and validate the technical feasibility of plans

• Partner with Product and Engineering teams to understand the strategy and translate them into technical requirements

Qualifications

• 2+ years of experience working on live service, or social networks.

• PC/Console-based knowledge of a live operations content release pipeline and its dependencies, with the ability to identify potential conflicts or risks.

• Familiarity with proprietary or internal, or external live operations tools.

• Proficiency in troubleshooting issues during different stages of the content pipeline.

• Cross-team coordination with a variety of disciplines.

• Guided production level quality of a live service feature or project.