Electronic Arts

Lead Salesforce Developer - Software Engineer 3

As a Software Engineer 3, you will serve as the Lead Salesforce Developer, building highly scalable Salesforce solutions for millions of players worldwide. You will leverage the latest Salesforce features to deliver modern applications, while collaborating with Scrum Masters, Product Managers, and cross-functional partners to create products that enhance the player experience.

Location & work model: This is a hybrid role with 3 day presence at office in Hyderabad, India

What you'll do:

• You will design and develop solutions for complex business problems using modern Salesforce constructs and custom development.

• Estimate engineering effort during different stages of project life cycle

• Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards

• Build integrations with internal and external systems hosted in the cloud.

• Track development deliverables and communicate their status to global teams

• Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments

• Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers

• Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

What we are looking for:

• Bachelor's degree in Computer science engineering or equivalent with overall 8+ years of experience as a Lead Salesforce developer.

• 8+ years of hands-on experience in designing and developing custom solutions using Salesforce Lightning, Apex, Custom Objects, Workflows, Triggers and  Jobs

• Strong architecture and design capabilities

• Strong understanding of Salesforce capabilities and their applicability to solve complex business problems

• Must have Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform

• Must have good  experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI

• Experience handling and managing large volumes of data and transactions with Salesforce

• Experience with DevOps practices, CI/CD pipelines, and governance frameworks.

• Independently craft and deliver large sophisticated projects

• Provide mentoring and guidance to team members to support their understanding of the architecture and aid in their technical development

• Solid understanding of SDLC processes and experience working on Agile projects with distributed teams

• Good experience and understanding of UI/JavaScript frameworks

• Experience building Restful services and good understanding of integration principles

• Good to have exposure to Salesforce package based development and enterprise architecture design patterns

• Good to have exposure to Agentforce

• Salesforce certifications (e.g., Salesforce Platform Developer II, Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, Salesforce Certified Agentforce Specialist) strongly preferred

You belong here at EA

Electronic Arts is a global leader in digital interactive entertainment. Our game franchises are offered as both packaged goods products and online services delivered through Internet-connected consoles, personal computers, mobile phones, and tablets. EA has more than 275 million registered players and operates in 75 countries.

The Hyderabad office represents one of EA's largest development organisations with more than 700 passionate game experts involved in game development, quality, production and distribution.