Electronic Arts

Quality Designers are specialized in key domains of the QA process. Depending on the domain of specialty will work embedded within the Development organization or on a central/shared group, promote improvement of the QA practice across EA and share knowledge  across the organization, have quality from a consumer perspective, strong advocate and influencer in game design and implementation decisions.

What you'll do: 

• Promote quality verification efforts by providing technical and strategic direction based on collaboration with several disciplines.
• Build overall Test Strategy for the game, and test planning for each pack release.
• Partner with QV DD/DMs on game pack releases QV execution, Live Pods support, for meeting overall quality targets.
• Guide programs like Risk Based Testing, Data/AI-driven testing and more.
• Partner with game development on Product roadmap, Feature readiness and Quality Targets.
• Oversee the Quality Engineering engagement and guide automation, tools & tech evaluation and adoption.
• Improve quality innovation collaborating with data analytics teams and harness the solutions to improve game quality and progress in project efficiencies.
• Network with Quality Designers in QVS across locations for sharing and learning practices.
• You will have the end-to-end ownership of quality strategy. and propose tactical solutions to achieve that strategy.
• You will build working relationships with senior members of the development, production and design teams to develop a higher quality player experience through tasks such as feature planning, analyzing internal and external data/player data, and feature/design reviews.
• Using an experimental mindset, you will proactively propose and provide solutions to quality problems.
• You will use change control processes to measure the impact of evolving quality strategies.
• You will research, analyze and compile data points spanning multiple sources into cohesive and consumable summaries that demonstrate impact to overall quality.
• You are a mentor for peers, assisting with and growing their knowledge.
• You will always promote a "Player First" approach and be an advocate for the player in everything we do to help us achieve a high-quality experience for our players.
• You will report directly to QV Development Director

What we are looking for:

• Test Strategy & planning, for the pack releases including multiple types of testing based on data-driven approach and RBT
• Test strategy implementation, with the ability to provide effective test coverage and find issues early in the cycle
• Research & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact.
• Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level.
• Change management & risk assessment, with the approach of finding permanent solutions and averting risks in the future
• Tech implementation - driving tech changes including ability to identify scope, priority and ROI of automation.
• Game Domain knowledge, with inclination towards playing video games for driving E2E quality plan throughout the game/pack cycle.
• Project Management for planning and execution of test strategy and tasks using Scrum/agile process.

What you will need to be successful :

• Bachelor’s degree in Computer Science or related field (or equivalent work experience).
• 8+ years of experience in Quality Assurance, test planning and execution.
• Have understanding of quality assurance techniques, testing & automation frameworks and multiple test methodologies.
• You have achieved following results
  • Led the QA team for product development and have created end-to-end test strategy.
  • Performed the test plans through multiple stages/gates of the product development, final release and live releases/service.
  • Dealt with complexity and size of the quality verification process, including change management without affecting the quality goals.
  • Used tools, tech, automation and data for test efficiency and optimization year over year.
  • Evaluated and adopted latest and best practices from other departments or the industry.