Electronic Arts

Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We're a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment. Within the Office of CXO and CRM Operations team, we are seeking a Technical Project Manager.

The Office of the CXO drives effectiveness across the EA Experiences organization with a focus on excellence in business operations, comprehensive fan intelligence, plus internal technology and business solutions. We are horizontal connectors empowering teams across the Experiences organization with the strategic prioritization, investments, resources, data, insights, and technology required to accelerate business outcomes in service of our goals.

CRM Operations powers the play behind the play: we help CRM teams create the moments that keep players engaged and coming back. We coordinate development of the infrastructure, tools, and workflows that support personalized, scalable, and measurable player messaging. Our team works across channels, technologies, and franchises to ensure the right message reaches the right player at the right time, all while upholding the highest standards of quality, compliance, and performance.

The Technical Project Manager will support planning, coordination, and project delivery for Web and Scaled Creative initiatives. Reporting to the Director of CRM Operations, this individual contributor works across the CRM teams to track deliverables, support release planning, and ensure milestones are met. You will collaborate with Website & Scaled Creative and with channel owners, engineers, creatives, and analysts to launch technical solutions that improve player experience and long-term engagement. Daily, you’ll help guide projects through execution, support best practices, and coordinate efforts that scale our multi-channel strategy.

Responsibilities:

• You build trust with partners through regular updates and coordination

• We collaborate with engineering, translating requirements into work items that support web features, scaled creative production/tooling, and technical upgrades

• You help manage project plans, schedules, and dependency/risk tracking

• Help document and refine repeatable technical delivery processes

Qualifications:

• 5–8 years in Project Management, Technical Project Management, or Technical Consulting; PMP or similar certification

• 4+ years coordinating technical projects across multiple teams in a large or distributed environment

• Familiarity with SDLC, Agile practices, and ALM tools (Jira, Confluence, etc.)

• You balance priorities, align teams, and keep projects on schedule