Electronic Arts

EA Experiences

Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We're a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment. The External Development team in the Experiences (XO) org is seeking a Training Specialist, External Development.

Summary

The Associate Technical Artist, External Development supports vendor connectivity efforts, including network setup, pipeline validation, and assisting external teams with onboarding. You will assist the ExDev team and ensure that vendors are connected, able to produce content, and following established workflows.

Working under the guidance of the Technical Artist, you will implement standardized setup processes, support vendor operations, and help maintain efficient external development pipelines. You will focus on improving consistency and reducing friction in vendor onboarding and daily support. This is a hybrid role with 3 days a week in office. You will report to the External Development Director.

Responsibilities:

•  Support onboarding and offboarding efforts for external vendors by assisting with account setup, tool access, and pipeline connectivity.

• Implement vendor setup tasks, including user account configuration, software access, and basic tool setup, following established documentation and processes.

• Help maintain vendor connectivity, troubleshoot common issues, and escalate more complex problems.

• Collaborate with the Technical Artist and other teams (Tech Design, Production, Operations) to help resolve technical issues related to game capture and asset workflows.

•  Manage smaller tasks with established vendors under the direction of the Technical Artist.

• Contribute to the validation of vendor deliverables by checking for adherence to established technical specifications and workflows.

• Create documentation for vendor setup processes, workflows, and common troubleshooting steps.

•    Identify minor workflow inefficiencies and suggest improvements to existing processes.

Qualifications:

• 1–3 years of experience in a Technical Artist or related role, with exposure to asset pipelines, tools, or external development workflows.

•  Familiarity with Perforce or similar version control systems, including basic usage and user support.

•  Experience with Digital Content Creation (DCC) tools such as Maya, MotionBuilder, or Houdini.

•  Experience supporting user accounts, tool access, or software setup in a production environment.

•   Strong problem-solving skills for resolving well-defined technical issues, with the ability to escalate when appropriate.

•    Ability to document workflows and update existing technical documentation.

•    Effective communication skills when working with internal teams and external partners.

•    Familiarity with Python or other scripting languages.