Electronic Arts

Program Manager, Global Talent

People Experience

Los Angeles - Hybrid 

Relocation is not supported for this role

Most companies call it HR. But at Electronic Arts, we made the deliberate decision to brand our organization People Experience (PE). PE is not just a play on words: it's a team of cultural stewards who carefully create programs and talent strategies that directly impact our teams' experience. For the better. We enable our People to achieve the most meaningful work of their careers.

We're responsible for recruiting the best and most diverse talent on the planet. But it doesn't stop there. We also support their growth through learning programs, internal mobility, affinity group participation, and leadership development. We listen to our employees and dive into analytics to anchor our recommendations and decisions to keep engagement high. Last but not least, we're responsible for a total rewards strategy that incentivizes equitably, provides outstanding benefits, and ensures a safe and inspiring workplace for our teams.

Program Manager, Global Talent

Job Summary:

We are responsible for the strategic oversight and successful delivery of large-scale programs while driving consistency and efficiency. We lead with authority, accountability and passion to solve our organization's needs and to deliver the best quality work on-time. We take pride in the challenges we face daily with solution and resolution-based thinking at our core.

You will report to the Senior Program Manager working under a hybrid work model.

Responsibilities:

Global Talent Consultant:

• Be a first point of contact for PE partners to inquire or request about Global Talent offerings in Employee Experience, Organizational Effectiveness, Executive Development, Leader Solutions and Experience, Talent Analytics and Learning and Development

• Fields Global Talent Program questions

• Ensure intake of business unit needs are captured to confirm diagnostics of work needed by program leadership

Global Talent Program Management:

• Support Global Program success:

  • Responsible for program execution & delivery; Manage the internal workflow of many-sided programs from kickoff through delivery

  • Proactively obtain and communicate project status and next steps in alignment with the project plan

  • Inform and control internal workflow; tactically manage daily operations. Understand how the details roll up to the big picture. Forecast next steps to meet major milestones.

Time Management:

• Create and manage detailed timelines to completion

• Identify key stakeholder reviews and approval gates, calendars stakeholder meetings, send meeting agendas and recaps, assist PE Partners in presentation preparation for Executive Leadership Review.

• Breakdowns projects into manageable tasks, assigns to appropriate team members, tracks timely completion

Risk Mitigation:

• Identify, assess and document risks that could affect programs success

• Remove roadblocks and provide mitigation plans

Communication:

• Facilitate communication among team members, stakeholders and clients to keep everyone informed and aligned

• Determine the communication flow throughout the cycle to PE partners (slack channel, email, weekly/bi-weekly meeting)

Capabilities and Fundamentals:

• Relationship Builders - Establish and maintain trusting relationships with our colleagues and clients.

• Dot Connectors - Excellent communicators. Connect the right people at the right time to create the best, most efficient work.

• Accountable - Shows responsibility for tasks, decisions, and outcomes.

Act/Work in the Following Ways:

• Data-driven - Balance data-driven decisions with the experience. Can translate and apply data informed insights towards actionable and positive results.

• Values trust - Develops and lives by a Trust Action Plan to inspire trust.

• Integrity - Your word is relied upon and your actions reflect your words. There is no doubt that you have everyone's back and that your interest is the best outcome for the team and the client.

Skills

• 3+ years of relevant experience including talent management and performance management

• Written and verbal

• Program Management skills

• Facilitation skills

• Change Management skills

• Familiarity with online collaboration tools