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Allmän information

Platser: Los Angeles - Del Rey, California, United States of America 
Roll-ID
212005
Typ av arbetare
Regular Employee
Studio/avdelning
EA Studios - Quality Verification
Flexibelt arbetsarrangemang
Hybrid

Beskrivningar och krav

Electronic Arts skapar underhållning på en högre nivå som inspirerar spelare och fans runt om i världen. Här är alla en del av berättelsen. En del av en community där vi kommunicerar och samarbetar med varandra över hela världen. En plats där kreativiteten frodas, nya perspektiv välkomnas och idéer är viktiga. Ett team där vi tillsammans får spelen att bli levande.

The Battlefield franchise continues to expand its Free-to-Play and Battle Royale experiences, and we are looking for an experienced Development Director to lead Quality Verification (QV) efforts for this product pillar. You will oversee quality execution across development and live service, ensuring a high-quality, scalable, and reliable player experience.

You will sit at the intersection of development, live operations, and player quality, serving as a critical partner across multiple teams throughout the product lifecycle. You will lead QV strategy, people management, and cross-team collaboration while being the primary QV leader for Battlefield's Free-to-Play and Battle Royale products.

You will report directly to Director of Software Delivery, Battlefield QV.

We are a hybrid remote/in-office team.

Responsibilities

  • Live Service Quality & Game Operations
  • Lead quality strategy for live service operations supporting Battlefield's Free-to-Play and Battle Royale experiences.
  • Partner with Game Operations, Live Service, and Development leadership to anticipate risks, establish quality guardrails, and ensure smooth daily live operations.
  • Oversee monitoring of real-time game health metrics, error logs, crash data, and service telemetry to identify trends and lead quality improvements.
  • Lead release readiness, live-site incident response, and post-release quality evaluations, ensuring quality with internal and external partners.
  • Use data and insights to assess release progress, readiness, and approval.
  • Development Support & Pre-Release Quality
  • Oversee QV execution for in-development features from concept through submission and live deployment.
  • Partner with Engineering, Production, Design, and Product teams to define test strategies, quality requirements, and acceptance criteria.
  • Standardize and improve workflows and planning practices across the Battlefield franchise to lead predictability and delivery confidence.
  • Ensure test strategies, coverage, and validation approaches scale for high-frequency Free-to-Play and Battle Royale content updates.
  • Coordinate agreement on priorities, risks, and quality outcomes throughout development.
  • Quality Strategy & Continuous Improvement
  • Advance QV practices across Battlefield by advocating for defect prevention, improving containment strategies, and expanding test automation and tooling.
  • Promote data-informed decision-making through the use of telemetry, insights, and quality metrics.
  • Contribute to studio-wide and franchise-level plans that enhance quality standards player experience.

People Leadership

  • Build, mentor, and lead a high-performing team of Quality Designers and QV leaders, including hiring, onboarding, coaching, performance management, and long-term career development.
  • Foster a culture of ownership, accountability, collaboration, and player-first thinking.
  • Ensure team structure, resourcing, and skills align with our product needs.


Qualifications 

Required

  • Bachelor's degree or equivalent professional experience in the games or software industry.
  • 7+ years of experience in Quality Assurance / Quality Verification within game or software development or related field.
  • At least 4 years of experience in a leadership or people-management role.
  • Experience supporting live service, Free-to-Play, or Battle Royale products, including post-launch operations.
  • Proven ability to collaborate effectively with partners and distributed teams.
  • Experience presenting to senior leadership and team verbally and in writing.
  • Demonstrated experience delivering high-quality player and product experiences.

Relevant

  • Familiarity with common game development engines and toolsets (e.g., Unreal, Unity).
  • Experience with industry-standard project and test management tools such as JIRA, Confluence, DevTest, or TestRail.
  • Working knowledge of Agile development methodologies, including Scrum and Kanban.
  • Experience using data analysis and visualization tools (e.g., Power BI).
  • Familiarity with test automation frameworks and telemetry or observability systems.

What This Role isn't

  • This is not an individual contributor role.
  • While you will maintain engagement with quality execution, you will not focus on completing routine testing tasks.
  • You will be in a leadership position focused on people management, quality strategy, cross-team orchestration, and delivering a high-quality Battlefield live service experience.


Om Electronic Arts
Vi är stolta över att ha en omfattande portfolio med spel och upplevelser, att vi finns på så många platser runt om i världen och att det finns så många olika möjligheter på EA. Vi värdesätter anpassningsförmåga, motståndskraft, kreativitet och nyfikenhet. Från ledarskap som tar fram din potential till att skapa utrymme för lärande och experimenterande ger vi dig möjlighet att göra ett bra jobb och växa med oss.

Vi tar ett helhetsgrepp med vårt förmånsprogram och fokuserar på fysiskt, emotionellt, ekonomiskt och karriärmässigt välmående för att stödja ett balanserat liv. Våra paket är skräddarsydda för att uppfylla lokala behov och kan inkludera hälsoförsäkring, stöd för psykiskt välbefinnande, pensionssparande, betald ledighet, familjeledighet, gratisspel med mera. Vi värnar om miljöer där våra team alltid kan göra sitt allra bästa.

Electronic Arts är en arbetsgivare med lika möjligheter. Alla anställningsbeslut görs utan hänsyn till ras, färg, ursprung, anor, kön, könsidentitet eller -uttryck, sexuell läggning, ålder, genetisk information, religion, funktionsvariationer, sjukdomstillstånd, graviditet, civilstånd, familjestatus, veteranstatus eller annan karakteristik som skyddas av lagen. Vi överväger även anställning av kvalificerade sökande i straffregistret, i enlighet med gällande lagar. EA gör också arbetsplatsen tillgänglig på det sätt som krävs för kvalificerade personer med funktionsvariationer, enligt gällande lagar.