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Description & Requirements
Title – Senior Manager, Accounts Receivable & Revenue Accounting (Global Finance Center, Hyderabad)
Location – Hyderabad
Work model – Hybrid (3 days per week from office)
Shift – Timings that overlaps with Europe and US (PST hours)
We are a global team of creators, storytellers, technologists, experienced originators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.
About EA India - Electronic Arts India, a technology company and video game developer in India, brings together experienced individuals from diverse backgrounds with a shared experience inspiring the world to play.
You will be reporting to the Senior Director, Global Finance Center, Hyderabad.
Role Purpose
The Senior Manager – Revenue & Accounts Receivable will lead the end-to-end Order-to-Cash (O2C) function for GFC – Hyderabad, ensuring accuracy in revenue processing, efficient billing, cash application, credit management, and collections across multiple business lines and regions.
This role is both operationally accountable and strategically influential while partnering with EA’s revenue, shared services and controllership & business teams to provide insight into revenue and cash flow performance.
? Key Responsibilities
Revenue Accounting & Reporting
- Oversee the month-end close process for revenue streams done by the Hyderabad team, ensuring reconciliations, journals, and supporting schedules are completed on time.
- Manage revenue booking for complex portfolios within Digital Space.
- Oversee the team whose primary responsibility is
- Billing operation for multiple revenue streams, ensuring accuracy, timeliness, and compliance with contractual terms.
- Book Accrual JEs for revenue.
- Prepare Cash recon and ERP recon for Online Revenue Integration (ORI) portfolio.
- Book Close Cash/Fee Actual/ICO/Tax Reserve/Refund JEs for ORI portfolio.
- Prepare Balance Sheet recon for ORI portfolio.
- Be part of the ERP upgrade testing and report results
- Raise IT tickets, follow-up and escalate until closure of issues about billing, source data.
- Prepare Accrual vs Actuals Analysis for respective campaigns and report out variances.
- Identify opportunities for efficiencies and process improvements.
Accounts Receivable Management
- Oversee Customer Master Data - Ensuring accurate and efficient process for customer onboarding
- Monitor cash application and reconciliation activities to ensure proper posting and system integrity.
- Collections performance - Ensuring the correct collection strategy is applied to maximize cash flow position and minimize bad debt impact
- AR upload, credit notes, disputes research and resolution within agreed business timelines.
- Create weekly and monthly reporting including Transaction Register, Account Analysis Download Report, Trial Balance Report.
- Good knowledge of credit control and management
- Overseeing month end activities performed by the team - cut off dates, controls and ensuring timeliness and accuracy of reporting
Process Excellence & Automation
- Drive process improvements across Order-to-Cash (O2C) — leveraging automation, analytics, and standardization.
- Collaborate with Finance Transformation and Technology teams on ERP enhancements and process digitization.
- Establish and monitor KPIs (e.g., DSO, unapplied cash %, billing timeliness accuracy, close cycle time).
People Leadership
- Lead, coach, and develop a team of ~20 professionals across revenue accounting and AR operations.
- Foster a high-performance culture focused on collaboration, continuous improvement, and accountability.
- Build future leadership capability within the function.
Stakeholder Management
- Serve as the key point of contact for global stakeholders — including EA’s Revenue Accounting, Shared Services Controllership teams.
- Partner with IT, Legal, and Sales Operations to resolve contract or system-related issues.
- Support internal and external audits, ensuring documentation and controls compliance.
- Accountable for measuring, reporting and enhancing the KPIs for the teams.
- Attend weekly and monthly status update meetings.
💡 Qualifications & Experience
- Chartered Accountant (CA), CPA, or MBA (Finance) preferred.
- 15 plus years of experience in accounting, revenue operations, or shared service environments with minimum of 5 years’ experience in a revenue accounting managerial
- Understanding of ASC 606, O2C processes, and ERP systems (SAP or Oracle).
- Prior experience leading revenue or AR operations in a global organization or GCC setup.
- Proven track record of team leadership (10+ people), process transformation, and stakeholder engagement.
🌍 Competencies
- Technical mastery & Operational excellence: Deep knowledge of Order to cash process and AR controls .Process-oriented mindset with ability to drive standardization and automation.
- Analytical strength: Data-driven approach to problem-solving and decision-making. Ability to connect the process from start to end.
- Communication: Clear, structured communicator able to engage senior finance and business leaders.
- Leadership: Empathetic yet performance-driven; builds trust and fosters collaboration across cultures.