Skip to content

General Information

Locations: Austin, Texas, United States of America 
Role ID
207737
Worker Type
Regular Employee
Studio/Department
Player Safety
Flexible Work Arrangement
Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Come join us! We’re hiring a Senior Product Manager to join the Player Safety team.

This team exists to promote welcoming, safe, and inclusive games and experiences. We are part of the Global Affairs organization. You will report to the Director, Product Management - Player Safety.  You will be on a team with peers in safety product and player policy. Your goal will be to build trusted safety solutions for player-to-player interactions in EA experiences.

We support hybrid work. You will be expected to work 2 days per week in our Austin office.

As a Senior Product Manager, you will guide the product roadmap for core features supporting player safety. You will collaborate with partner engineering teams to enhance our existing portfolio of services and will lead planning for new capabilities. We focus on user-generated content (UGC) and player-to-player experiences where target behavior tends to exist. Your job is to make it clear what problems we need to solve and in what priority order. 

Responsibilities:

Strategy

  • Conduct strategic analysis using a hypothesis-driven approach.

  • Write product briefs to propose new products or updates to existing product.

  • Analyze how our safety solutions compare to competitors.

  • Maintain a pulse on new technology.

  • Connect the product roadmap to technology, business, and customer experience. 

Analysis

  • Evaluate goals, data and game team and player feedback.

  • Provide insights to prioritize the roadmap and measure the effort against the impact.

Execution

  • Create goals to improve your products. You are your own program manager.

  • Lead the development of business cases to support your goals.

  • Lead the discovery, design, agile implementation, testing, launch, and maintenance of your products and product improvements.

  • Communicate in writing and verbally about product and project information, including opportunities, tradeoffs, status, and scope decisions. 

  • Be a source of knowledge for your partners about trust & safety and product.

Qualifications:

  • 5+ years of Product Management experience

  • Experience in Trust & Safety

  • Experience developing and refining a product vision paired with a tactical roadmap

  • Experience gathering input, communicating goals and creating shared plans with partners

  • Experience visualizing complex experiences and workflows using tools like Miro or Figma

  • Experience working with technical teams and leading agile delivery

  • Experience with data-informed product design

  • Experience writing, presenting and maintaining organized documentation

  • Proficiency with Atlassian products like Confluence and Jira



About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.