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General Information

Locations: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia 
  • Location: Kuala Lumpur
  • Country: Malaysia


Role ID
202214
Worker Type
Regular Employee
Studio/Department
EA Studios - Quality Verification
Flexible Work Arrangement
Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Quality Designer II


About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.


Who do we work with? You will work closely with the EA SPORTS FC

Building on an incredible 30-year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning!

With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club! 

About the Role: The Quality Designer II position will require you to develop new quality practices that aim to improve quality across all teams at EA. You will oversee the entire quality plan for FC Football and will report to the QV Development Director. You will also partner directly with the Producer and/or other Designers to establish quality standards and provide both quantitative and qualitative feedback on new features.



🔑Your Responsibilities 

Quality Strategy and Test Planning

  • Leverage testing skills and methodologies to systematically test the product and share results

  • Assess and manage risks related to requirements and testing

  • Ensure requirements are clear, complete, and testable

  • Ensure high-quality standards throughout the development lifecycle

  • Design and apply strategies and processes to enhance the overall quality throughout all teams

  • Use change control processes to measure the impact of evolving quality strategies

  • Lead the test strategy for important gameplay features and systems.

  • Document reproduction steps, gather test data, and help with debugging

  • Monitor game builds and follow up on fixes to ensure quality goals are met

Quality and Data Analysis

  • Interpret & use data visualizations to provide relevant insights

  • Compile data from multiple sources into cohesive summaries to communicate status and risk

  • Analyze data to propose solutions to quality problems


Collaboration and Communication

  • Communicate status and risk through cohesive summaries

  • Facilitate communication between different teams and partners

  • Represent the QA perspective effectively in meetings, ensuring quality standards are prioritized.

Mentorship and Team Support

  • Mentor and support team members in implementing quality strategies

  • Deliver improvements and knowledge sharing across teams

  • Provide training and guidance on quality-related topics




✅ Our Requirements

Experience and Knowledge

  • 7+ years of experience in software development, quality assurance, or game design

  • Understanding of quality assurance techniques and multiple testing methodologies

  • Experience with bug prevention, containment strategies

  • In-depth knowledge of both Agile and waterfall methodologies

  • Experience working within a continuous delivery or continuous deployment model

  • Strong experience using advanced data analysis tools to interpret quality assurance metrics and improve processes

  • Knowledge of relevant standards, regulations, and best practices related to requirements compliance

  • Experience with defect and task tracking tools (e.g., JIRA, TestRail)

Skills and Abilities

  • Excellent collaboration and communication

  • Translate project metrics into data-driven decisions and strategies

  • Understand concepts of defect prevention and containment

  • Experience with Grey/White box testing in development environments

  • Passion for creating high-quality player experiences

  • Familiar with and proficient in user research methodology



Path to becoming a Quality Designer: 

  • Learn More about the Quality Verification and Standards (QVS) team at EA.

  • From Government to Game Development, Jessica Makes a Move. Learn More

  • Barbara Homewood had her heart set on becoming a Librarian and is now a Quality Designer at EA. Learn More

  • One of our leaders, Ravi Minhas, shares what he is looking for in a Quality Designer. Does this sound like you? Learn More



About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.