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Información general

Ubicaciones: Vancouver, British Columbia, Canada 
ID del rol
213906
Tipo de trabajador
Regular Employee
Estudio/Departamento
CT - Creative Innovation
Acuerdo de trabajo flexible
Hybrid

Description & Requirements

Electronic Arts crea experiencias de entretenimiento increíbles que inspiran a personas jugadoras y fans de todo el mundo. Aquí, todo el mundo es parte de la historia. Parte de una comunidad que conecta a gente de todo el mundo. Un lugar en el que la creatividad prospera, se invita a nuevas perspectivas y las ideas importan. Un equipo en el que todo el mundo hace posible el juego.

Central Technology is a dynamic community of experts, innovators, and change-makers united by a single, shared vision: To revolutionize interactive entertainment and inspire creativity through transformative technology. Our industry-leading services and solutions are developed collaboratively with teams across EA to enhance creativity and improve outcomes for our partners and players.


Creative Innovation sits at the intersection of emerging technology, creative craft, and game-making — developing the tools, partnerships, and breakthroughs that help EA's studios create more ambitiously. We innovate shoulder to shoulder with game teams, pushing the boundaries of what's possible, and our work reaches players through the world's most beloved games.


As Operations Director, you will be a senior member of this team, driving the operational health and success of the department. You will report to the Head of Operations.


You will:

  • Support productization readiness by maintaining visibility into capacity, staffing coverage, and delivery dependencies across short- and mid-term horizons. You will compile and curate the operational data such as capacity models and dependency tracking, that informs readiness assessments and plan decisions made by senior leadership.
  • Manage people and organizational health operations for the team, including maintaining capacity models, supporting hiring and ramp planning, and tracking organizational health indicators. You will translate engagement and people data into clear signals and recommended actions for senior leaders.
  • Support organizational change management for the team. You will develop and execute people readiness and adoption plans, ensuring delivery and people impacts of change are tracked and surfaced through the right operational channels.
  • Execute CI talent strategy in partnership with Head of Operations, PE and TA, you will ensure workforce plans are grounded in realistic capacity, skill mix, and change readiness assumptions aligned to CI delivery needs.
  • Lead financial operations for CI, including budgeting, forecasting, actuals tracking, and spend monitoring. You will maintain financial data integrity and surface risks, variances, and trade-off recommendations to inform senior leadership's investment decisions.
  • Build and present operational reporting, including dashboards, scorecards, and executive-ready materials - that give CI and central leadership clear line of sight into delivery health, people indicators, and financial performance.
  • People manage a team of approximately 4-6 direct reports, supporting their career development and fostering a culture of ownership.


Qualifications


  • 8+ years of experience in operations, portfolio/program management in a technology, tools, or production environment

  • Experience supporting operational direction for a department, with hands-on knowledge of capacity planning, workforce management, and financial processes

  • The ability to compile and interpret operational data and translate it into clear recommendations for senior leaders

  • Experience implementing change management initiatives, including communications planning and adoption tracking

  • Familiarity with people and organizational health frameworks - capacity modeling, engagement data, or workforce transformation



Acerca de Electronic Arts
Nos llena de orgullo tener una extensa cartera de juegos y experiencias, ubicaciones por todo el mundo y oportunidades en EA. Valoramos la adaptabilidad, la resiliencia, la creatividad y la curiosidad. Desde un liderazgo que saca tu potencial hasta la creación de un espacio para aprender y experimentar, te animamos a hacer un trabajo fantástico y buscar oportunidades de crecimiento.

Adoptamos un enfoque integral con nuestros programas de beneficios, centrándonos en el bienestar físico, emocional, financiero, profesional y de la comunidad para apoyar una vida equilibrada. Nuestros paquetes están personalizados para satisfacer las necesidades locales y pueden incluir seguro médico, apoyo para el bienestar mental, plan de pensiones, días libre pagados, permisos familiares, juegos gratuitos y mucho más. Fomentamos entornos en los que nuestros equipos siempre pueden dar lo mejor de sí mismos en lo que hacen.

Electronic Arts ofrece igualdad de oportunidades. Todas las decisiones laborales se toman sin tener en cuenta la raza, el color de piel, el país de origen, la ascendencia, el sexo, el género, la identidad de género o su expresión, la orientación sexual, la edad, la información genética, la religión, la discapacidad, las enfermedades, los embarazos, el estado civil, la situación familiar, la situación militar o cualquier otra característica que quede bajo el amparo de la ley. También tenemos en cuenta solicitudes cualificadas con antecedentes penales, de conformidad con la ley vigente. Además, EA adapta el espacio de trabajo para gente cualificada con discapacidades según lo que exige la ley.